Question about Lenovo 3000 N100 Notebook

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Sound not working anymore. Tried reinstalling sound card driver but still not workingmr

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  • 76 Answers

You say you had previously had audio so this should fix it. Go to the control panel click on sound and audio devises and check you have not muted it.
If it's not muted right click my computer. Properties. Hardware. Device manager. Check you have no yellow asterisks next to any of the sound,video and game controllers, if you have right click and uninstall. Reboot the system wizard should find new hardware and reinstall the driver correctly.
It's got to be the driver or it's muted the only other thing is the card is faulty and I doubt that as it's built into the motherboard and you would have other problems if that was down.

Posted on Sep 13, 2010

  • 2 more comments 
  • cejeffreys Sep 14, 2010

    didn't work

  • grandadfixit Sep 15, 2010

    OK you have tried the most common reasons for sound loss.
    This is a seriously good notebook with no known common faults so lets eliminate the obvious.
    Have you got anything plugged into the headphone output such as speakers (which might be faulty) headphones bypass the internal speakers?
    Have you tried headphones to see if it's the internal speakers that are at fault i.e., if sound is audible with a headset it points to the internal speakers.
    If you have the correct audio driver and nothing is turned down or muted then I’m afraid to say it's an internal fault but I find this hard to believe.


    This is the information I have got from the download site
    This package provides the SoundMax and Realtek audio drivers for Microsoft Windows XP for the following systems:
    Lenovo N100
    This driver updates to the following versions:
    - SoundMAX Audio Driver Version 5.10.01.4130
    - Realtek Audio Driver Version 5.10.0.5464
    Notes:
    - Direct X 9.0C is required for before installing this audio driver. Visit the following site for more information regarding Direct X and download instructions:http://www.microsoft.com/windows/directx...
    - UAA High Definition Audio Class Driver (Article ID 888111) should be installed before installing this package.
    - Automatically update drivers with ThinkVantage System Update.


    File details

    Version:
    5.10.0.5464
    Release Date:
    2007/08/30



     File link
       
    File size
       
    File description


    63ar14ww.exe
       
    43,016,272
       
    Audio driver THIS IS THE DRIVER I BELIVE YOU NEED
    63ar14ww.txt
       
    4,609
       
    README for Audio driver






    Installation instructions
    Notes: Logon to Windows with administrative privileges.
    1. Extract this package by double-clicking the downloaded file.
    The default extract location is
    C:\DRIVERS\Realtek Audio Driver [TR] for XP
    2. Click Start, then click Run...
    3. Specify AdDrvLdr.EXE with the full path name where you extracted the package in step 2 above, and click OK. The device driver wizard will be launched.
    4. When prompted, click Next.
    5. When prompted to restart your system, click Yes, then click Finish.
    Did you follow the instructions when you loaded the driver have you loaded direct x9 or later I have downloaded the driver I believe you require which is 63ar14ww from Lenovo Support.
    I still think it's a driver fault or incorrectly loaded driver or incorrect driver.
    Hope this helps

  • grandadfixit Sep 15, 2010

    OK you have tried the most common reasons for sound loss.
    This is a seriously good notebook with no known common faults so lets eliminate the obvious.
    Have you got anything plugged into the headphone output such as speakers (which might be faulty) headphones bypass the internal speakers?
    Have you tried headphones to see if it's the internal speakers that are at fault i.e., if sound is audible with a headset it points to the internal speakers.
    If you have the correct audio driver and nothing is turned down or muted then I’m afraid to say it's an internal fault but I find this hard to believe.


    This is the information I have got from the download site
    This package provides the SoundMax and Realtek audio drivers for Microsoft Windows XP for the following systems:
    Lenovo N100
    This driver updates to the following versions:
    - SoundMAX Audio Driver Version 5.10.01.4130
    - Realtek Audio Driver Version 5.10.0.5464
    Notes:
    - Direct X 9.0C is required for before installing this audio driver. Visit the following site for more information regarding Direct X and download instructions:http://www.microsoft.com/windows/directx...
    - UAA High Definition Audio Class Driver (Article ID 888111) should be installed before installing this package.
    - Automatically update drivers with ThinkVantage System Update.


    File details

    Version:
    5.10.0.5464
    Release Date:
    2007/08/30



     File link
       
    File size
       
    File description


    63ar14ww.exe
       
    43,016,272
       
    Audio driver THIS IS THE DRIVER I BELIVE YOU NEED
    63ar14ww.txt
       
    4,609
       
    README for Audio driver






    Installation instructions
    Notes: Logon to Windows with administrative privileges.
    1. Extract this package by double-clicking the downloaded file.
    The default extract location is
    C:\DRIVERS\Realtek Audio Driver [TR] for XP
    2. Click Start, then click Run...
    3. Specify AdDrvLdr.EXE with the full path name where you extracted the package in step 2 above, and click OK. The device driver wizard will be launched.
    4. When prompted, click Next.
    5. When prompted to restart your system, click Yes, then click Finish.
    Did you follow the instructions when you loaded the driver have you loaded direct x9 or later I have downloaded the driver I believe you require which is 63ar14ww from Lenovo Support.
    I still think it's a driver fault or incorrectly loaded driver or incorrect driver.
    Hope this helps

  • grandadfixit Sep 15, 2010

    OK you have tried the most common reasons for sound loss.
    This is a seriously good notebook with no known common faults so lets eliminate the obvious.
    Have you got anything plugged into the headphone output such as speakers (which might be faulty) headphones bypass the internal speakers?
    Have you tried headphones to see if it's the internal speakers that are at fault i.e., if sound is audible with a headset it points to the internal speakers.
    If you have the correct audio driver and nothing is turned down or muted then I’m afraid to say it's an internal fault but I find this hard to believe.


    This is the information I have got from the download site
    This package provides the SoundMax and Realtek audio drivers for Microsoft Windows XP for the following systems:
    Lenovo N100
    This driver updates to the following versions:
    - SoundMAX Audio Driver Version 5.10.01.4130
    - Realtek Audio Driver Version 5.10.0.5464
    Notes:
    - Direct X 9.0C is required for before installing this audio driver. Visit the following site for more information regarding Direct X and download instructions:http://www.microsoft.com/windows/directx...
    - UAA High Definition Audio Class Driver (Article ID 888111) should be installed before installing this package.
    - Automatically update drivers with ThinkVantage System Update.


    File details

    Version:
    5.10.0.5464
    Release Date:
    2007/08/30



     File link
       
    File size
       
    File description


    63ar14ww.exe
       
    43,016,272
       
    Audio driver THIS IS THE DRIVER I BELIVE YOU NEED
    63ar14ww.txt
       
    4,609
       
    README for Audio driver






    Installation instructions
    Notes: Logon to Windows with administrative privileges.
    1. Extract this package by double-clicking the downloaded file.
    The default extract location is
    C:\DRIVERS\Realtek Audio Driver [TR] for XP
    2. Click Start, then click Run...
    3. Specify AdDrvLdr.EXE with the full path name where you extracted the package in step 2 above, and click OK. The device driver wizard will be launched.
    4. When prompted, click Next.
    5. When prompted to restart your system, click Yes, then click Finish.
    Did you follow the instructions when you loaded the driver have you loaded direct x9 or later I have downloaded the driver I believe you require which is 63ar14ww from Lenovo Support.
    I still think it's a driver fault or incorrectly loaded driver or incorrect driver.
    Hope this helps

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