Question about KitchenAid K5SS Heavy Duty Commercial Stand Mixer

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Motor sounds like it can't catch, not totally dead, just won't turn

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It may need new brushes. 1-800-562-4226 for parts

Posted on Sep 15, 2010

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Posted on Jan 02, 2017

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Related Questions:

1 Answer

Do u have to put grease in the motor to make the gears catch


NO, they will catch without grease but will wear out if not greased.

Mar 30, 2013 | Food Mixers

1 Answer

Kitchenaid mixer 600 won't turn on


bread is very tuff on mixers. always buy the strongest mixer that you can afford. im guessing the field in the motor fried.

Feb 07, 2013 | KitchenAid Kitchen Aid KP26M1X 6 Quart...

1 Answer

Won't turn on


You may have control circuit trouble, connection issues with the wiring, control board trouble, all rather rare; more common is side effect from attempt to keep a clean kitchen...
...Beneath large (plastic) screw heads each side of mixer are a spring, copper or brass cup, another longer spring and a carbon brush... which may NOT slide out freely- if not, thats doubtless the problem... the carbon has a corner ground off it to insure proper alignment and preserve the commutator (motor life) so it only fits in one way... wrong way it will jam up on the keying device inside the brass or copper brush holder into which it slides. (the key can be seen all the way inside the holder with aid of a flashlight)
IF THIS BRUSH HOLDER SLIDES OUT WITH THE CARBON YOU HAVE A MAJOR MAJOR JOB TO REINSTALL IT CORRECTLY!!! If the carbon becomes an issue you are best advised to use a factory recommended facility for the repair and avoid damage to the commutator or other issues. It may require total disassembly and removal of entire motor, which usually involves disassembly of the transmission in order to remove the armature. In other words, absolute TOTAL disassembly in the worst-case scenario.
Good luck- most frequently its a simple matter, but beware of the heads-up issue. Check the brushes first but put em back carefully.

Oct 12, 2011 | KitchenAid KSM150PS Artisan Series Stand...

1 Answer

Kitchenaid mixer motor quit , I dont really see any thing wrong with the brushes.


Obtain a copy of the Repair Part List for your model from Kitchenaid.com.
Download a Copy of the Kitchenaid Service manual.

http://www.kitchenaidparts.be/centers/servicemanual/mixer.pdf

First, you may want to adjust the mixer's speeds:

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280

Second, if the mixer won't run:
Remove the Control Plate Assembly (36), the Phase Control Board (39)
and the motor Governor Assembly (35). Inspect for loose connections,
burnt or damaged components. If they seem to look OK, re-assemble
them and test the mixer. If the motor still won't run, then I might suspect
a defective Phase Control Board (39).

Aug 01, 2011 | KitchenAid K45SS Classic Stand Mixer

1 Answer

My machine simply won't turn on .


Obtain a copy of the Repair Part List for your model from Kitchenaid.com.
Download a Copy of the Kitchenaid Service manual.

http://www.kitchenaidparts.be/centers/servicemanual/mixer.pdf
Remove both Brush Holder Caps (34), one on each side of the
Gearcase Motor Housing (1). The Carbon Brushes (29) are keyed
and designed to go into the Housing but only one way. Both must
make contact with the Motor Coils in order for the Motor to turn.
If they are improperly inserted or too worn out (replacement is
required) then your mixer will not run.

Jul 26, 2011 | KitchenAid KSM103 Professional 5 Series...

1 Answer

Won't turn on


Get a copy of the Repair Part List for your model at Kitchenaid.com
On each side of the Motor Housing(1) is the large black Brush Motor
Cap(23). Each Carbon Brush(19) is keyed (one corner is not square)
and is designed to go into the Motor Housing slot but only one way.
Each Carbon Brush must make contact with the Motor Coils. The
motor will not turn if one or both does not come in contact with the coils.
If the brushes are too worn out, of course they won't touch the coils
neither and your motor will not run. You can purchased new brushes
on Ebay if they need to be replaced.

Jul 15, 2011 | KitchenAid Artisan KSM150PSAQ Stand Mixer

2 Answers

I have disassembled my K5SS Kitchen Aid mixe with all gears removed in order to solve its electrical problem. When I plug in the motor and move the speed lever, there is no movement or sound of the motor...


Unless it sits at the back of the motor behind the vent cover. I couldn't find one anywhere on ours either. Check the motor brushes for broken or badly worn carbons, or collapsed springs. It could be a broken wire at the plug end or something wrong with the speed switch. Some strategic voltmeter sleuthing is required. Try turning the motor shaft while the power is on. It may have a dead commutator segment.

Aug 25, 2009 | KitchenAid K5SS Heavy Duty Commercial...

1 Answer

Motor Dead


I had the same problem the first time I tried to make a small batch of bagel dough (very small!) I had to send it back for repair and wait.....sorry that the news is not better.

Apr 01, 2008 | Viking VSM700 Stand Mixer

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