Question about Microsoft Wireless Optical Mouse
If the mause has been dropped, then it is probably damaged.
Try removing the batteries if the mouse is a wireless unit. If this is a wired mouse, try removing and plugging the mouse back into USB.
If that does not work, if the mouse is new you can contact Microsoft, which gives one year warranty on products. If mouse is not new, then you will need to buy a replacement. If you have electronic repair training you can also repair the mouse by testing components and circuits for continuity and re heating the broken solder joints.
Posted on Sep 13, 2010
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Posted on Jan 02, 2017
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