Question about Dell E172FP 17" LCD Flat Panel Monitor

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MONITOR WONT DISPLAY

MONITOR TURNS ON (GREEN LIGHT FOR POWER IS ON), SELF TEST FEATURE SHOWS FOR ABOUT 10 SECONDS THEN SCREEN GOES BLACK. ANY SUGGESTIONS?

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Dell 171 fpl back light works but can not see words etc just white large lines no display cant see just white vert hoz large blocks

Posted on May 19, 2008

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Hello,
Yes. Disconnect your monitor from the computer and turn it back on. If it self test and then displays a "No Signal Present" message your monitor is probably okay. I underscore 'probably' as it may fail when under a startup load wherein the display adapter is receiving a heavy load from the motherboard as the display is the first device to be loaded by the bios. Still, keep this in mind, the OS will still boot without the monitor attached and there are no error beep codes for monitor failure or unattached.

If you have heard the normal activity from your computer as it boots up while you experienced this situation with your monitor the computer is okay. If you havent' heard the normal activity and have heard some beeps, usually one long four short, your display adapter is loose in its slot or has failed. But, normally you would receive a "No Signal Present" message on screen... but not always. See, there are many variables at work here.

The final word is that your monitor has failed or will completely fail soon. Since it is a Dell and you may still be under warranty persue a replacement (refurbished most likely) from Dell. Be patient as Dell will want to take you through a monotonous troubleshooting routine to assure themselves you aren't mistaken and the problem is real. So, don't sweat it out, just wait them out. Usually with monitor replacements you get a better model than you had.

I'll be glad to assist you further if you want, just click on my user name and click on the Ask Me icon or leave a comment in this thread.

If you find this solution has given you a course to pursue that will result in your satisfaction please rate this response as fixed.

Regards,
Worldvet

Posted on May 15, 2008

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