Question about Sony RDR-GX300 DVD Recorder

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When powering up my Sony RDR HX720 it only shows the word "Welcome" and stays stuck there. Resetting or unplugging for 12 hours or so, have the same result. The word Welcome certainly has outstayed its welcome! Help please! Kind regards Rob

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Posted on Jan 02, 2017

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SOURCE: My sony hd dvd recorder

if it is saying "welcome " it is <on> but maybe the logic needs a reset
It may be a dirty DVD disk >>> clean with soap and warm water and dry with a cotton towel >> then try again.
this also may be a dirty lens
>>> compressed air blown inside the load bay sometimes will remove the dust build up
Hope this helps.

Posted on May 22, 2008

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SOURCE: Sony rdr-hxd710 dvd/hdd recorder stuck on welcome.

Set your Television to the corresponding input line. If you have the DVD recorder connected to your television input 1 line. Set your television to input 1 line. The recorder is just waiting for your command to set your time and area ...etc.

Posted on Nov 12, 2008

  • 5 Answers

SOURCE: Sony RDR-GX220 DVD Recorder

This is not a solution but was told by repairers that an ic has gone bad.
I resolved the problem for a while when I removed internal cable and some how got it working.It worked as long as it was powered up. Had a power failure and now battle to resolve the problem. Suspect that it can be a low voltage out of the regulator ic. The mystery was that when I got it working it worked perfectly. The firmware is also doing a power test and I think this is failing and thats why it is display welcome.

Posted on Aug 01, 2009

  • 1 Answer

SOURCE: SONY RDR GX120 stuck on WELCOME message

I have similar problem. I found that if I remove the outer casing (disconnect from mains supply first) and disconnect the DVD cable to the units circuit board then power up again it would clear the problem, but on reconnecting it then trying again the ‘Welcome’ message returned as before. I’m guessing it’s a problem with the DVD drive or its connection. The only other thing I have noticed is, if you do manage to clear the ‘Welcome’ message and leave the unit switched on with the standby button the unit works as normal.

Posted on Oct 12, 2009

  • 1 Answer

SOURCE: my dvd player rdr-hxd860 seems to be frozen on 'welcome'

I've had the same problem. I've actually unplugged the unit and it's been unplugged for probably about two weeks. When I reconnected the power this morning the problem persisted where the DVD Recorder was stuck on the Welcome Screen. As a last ditch effort I pressed and held the power button for 10 to 15 seconds until the word "Welcome" dissapeard of the screen and back on. This seems to have reset the unit. I know I should have tried this a long time ago. So much for reading the instruction manual! I'm just glad it's working again!

Posted on Nov 28, 2009

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The disc tray does not open and you cannot remove the disc after you press Z (open/close). ,Turn off the recorder. Once the clock appears in the front panel display, disconnect the mains lead. (If the recorder does not turn off or if the clock does not appear in the front panel display, disconnect the mains lead anyway.) Connect the mains lead again while pressing down A on the recorder, and release the button when the disc tray opens. Then, keep [/1 on the recorder pressed for about ten seconds until "WELCOME" appears in the front panel display

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Hello
Its power board had got damaged. It ony supplies 5VDC to the board, which in turn energises the system control and display. There is 4 more voltages out from it is missing. You have to findi out it, and reason for its failure. Actually the swithcing process in the power supply board is OK. But without the above said missed voltages, there will be no motor voltages and mainboard chroma and decoder voltages. The system is very complicated in circuit nature, so without any previous expeience, never attmpt to reapir it. If you are well aware in digital electronics, you can do this. A high quality digital multimeter and a concept of soldering are also needed. I've given you the fault advice according to your post. Determine what should do. OK.

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Well while the unit is on and the Welcome is frozen push and hold in the power on button for about 15 seconds or so until the power goes off. Then release the power button. The unit will go on and the Welcome will eventually blink and the unit will eventually cycle into power off with just the clock showing. Then unplug the power and wait, unplugged for a few days to let the memory capacitor discharge..... If further you have the same problem then you need to repair it....... Please post comments for further help or information...........

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if rails asumed dry open unit and coat the rails with anti seize and try again with the switch on front cover

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