Question about Rand Mcnally TND 500 Car GPS Receiver

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When i push to calculate route the screen gets stuck on "calculating" and won't do anything.

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You have a corrupted trip.db file.

1. connect the TND to the computer and turn the TND on.
2. go to your start menu and press on (my) computer
3. look for an external drive called intelliroute.
4. look on the drive(s) for a folder called Navi
5. double click on the Navi folder.
6. You should see a folder called User.
7. double click on the user folder.
8. You should see a file called Trip.db.
9. left click once on trip.db, then right click and delete.
10. disconnect your TND from the computer and enter a route in.

it should operate fine now.

Thanks,
Mark, Rand Lead Beta Tester

Posted on Nov 05, 2010

  • gps2gps Feb 27, 2011

    Rand McNally has amazingly improved their customer support. Call 800-333-0136. They will try to fix the problem or issue you RMA if your unit is still under warranty.

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