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Hi I can't get my HP Solution Center to open at all when clicking on the icon. There has to be some setting that is preventing it to open up.

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  • dolphins0916 Sep 13, 2010

    I uninstalled it. Then reinstalled it from the CD. Didn't help. Clicking on the icon on my desktop does nothing. It won't open. I can't check my ink level. There must be some setting on my comp that is preventing it from opening. (it did open at one time).

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Try uninstalling it...when it asks you to either uninstall or repair..select repair.

Posted on Sep 13, 2010

  • dolphins0916 Sep 13, 2010

    I uninstalled it then reinstalled from the CD. Didn't work. I click on the desktop icon and it does nothing. There was also no option to repair. I cannot check my ink level. It did open at one time.

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Can't fax because the fax log is full and want to know how to erase


HI...............
How to Delete a Fax Log History on an HP????

The HP printers come with the HP Solution Center software. The software allows you to adjust settings, transfer images, send a fax and make copies right from the control center instead of using the printer control panel. When you make a fax, receive a fax or block faxes, a log is kept in the HP Solution Center. You can use the software to view faxes and delete a fax log history.
Difficulty:Moderately Easy Instructions

    • 1 Open the HP Solution Center by clicking the "Start" button. Navigate the mouse to "Programs" and click on "HP" to open the drop-down box. Click on "HP Solution Center." If you have the "HP Solution Center" icon on the desktop, you can click the icon to open the software.
    • 2 Click on "Settings." A drop-down box will open up. Click "Fax Settings and Setup," which will open another drop-down box. Click "Fax Log," which will open the fax log window.
    • 3 Read the "Sent Log," which is the first tab on the window. The information will tell you the date, duration of the fax, name of the fax, fax number, how many pages and the status.
    • 4 Click on the first fax in the log to highlight it. Click "Delete" at the bottom of the window to delete the fax. Continue this step for each fax until every fax you want deleted is gone.
    • 5 Click on "Received Log" and delete each fax. Click on "Blocked Faxes" and perform the steps again to delete each of the faxes in this log that you want to delete.

HOPE THIS SOLUTION WILL HELPFUL TO YOUGOOD LUCK.................




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I accidentally deleted my hp director icon from my computer i dont know how to restore my hp director


Hi,

If you have just deleted the icon from desktop and not uninstalled then we can put a shortcut back on desktop

Click on START button
click on MY Computer
OR
Open MY Computer icon from Desktop

Open Local Disk C:\
Open Program Files
Open HP Folder
Open Bin Folder
You will find a file by name HPDIREC
Right click on the file name and Click create shortcut on desktop ( this icon will not look exactly like the HP Director icon you deleted )

Close the window and you will find the HP Direct icon on desktop

If not, you can uninstall the software from Add/remove programs under control panel and install the latest software for your printer. Click on the download button below to open HP website to download the software by selecting your operating system
Download

*Note : HP Director is not longer designed by HP. IT is replaced with a new Software called HP Solution Center

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How to I check the ink levels on my printer? I have the hp officejet 6300. Help


Follow these instructions

  • Open HP Solution Center.
    • Windows XP : On the Windows taskbar, click Start , click All Programs , point to HP , and then click HP Solution Center .
    • Windows Vista : On the Windows taskbar, click the Windows icon (c01364735.gif ), click All Programs , click HP , and then click HP Solution Center .
    • Windows 7 : Click the Windows icon (c01364735.gif ), click Programs , click HP , and then click HP Solution Center .
  • Click Settings , and then click Printer Toolbox .
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    1. Open HP Solution Center with one of the following methods:
      • Click the Windows icon c01319360.gif , click All Programs , click the HP folder, and then click HP Solution Center.
      • Double-click the HP Solution Center icon on your desktop.
    2. If you have more than one HP device installed, click the tab or icon for the product that you are using to scan.
    3. Use one of the following methods to start the scan:
      • For photos or artwork : Click the on-screen Scan Picture "button" in HP Solution Center.
      • For a text document with or without graphics : Click the on-screen Scan Document "button" in HP Solution Center.
      A screen displays to prompt for scan settings. If a settings screen does not display before the scan starts, a preference was set to bypass the prompt. To adjust settings, follow these steps to turn the prompt back on:
      1. Cancel the scan, return to the home screen of HP Solution Center, and then click the Settings option.
      2. For the HP Solution Center "button" that you are using ("Scan Picture" or "Scan Document"), set the option to prompt for settings each time you scan, and then click OK .
      3. Start the scan again.
    4. Read through the various options for the scan settings. Make selections for at least the following items:
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      • File Type: Select the file type from the drop-down list.
      • ...Save Options...: (available only for certain "Scan to" destinations): For example, if you are saving to a file, click this option to select your Save Location .
      • Show preview...: Select this check box if you want to see a preview before the actual scan.
      Important : HP Solution Center software versions vary, depending on the age of your product, and whether you installed updated software after the initial setup. For specific instructions on all the settings the software offers, click the Help button on the home screen or settings screens in HP Solution Center.
    5. Click Scan . The preview screen might display, if you selected an option to show a preview. Use the options on the preview screen to make any desired adjustments before you complete the scan.
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    Checking ink levelsUse one of the following methods to check the ink levels. Method one: Check the ink levels from the HP All-in-One The ink level is displayed on the main screen of the control panel display. Locate the two icons that represent the print cartridges. The icon on the left is for the color cartridge and the icon on the right is for the black cartridge.
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      • Windows Vista: On the Windows taskbar, click the Windows icon (c01364735.gif ), click All Programs , click HP , and then click HP Solution Center .
      • Windows 2000: On the Windows taskbar, click Start , click Programs , point to HP , and then click HP Solution Center .
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    1. Load unused, plain white letter or A4 sized paper into the tray.
    2. Open HP Solution Center:
      • Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
      • Windows Vista: Click the Windows icon, click All Programs , click HP , and then click HP Solution Center
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    2. Under Print Settings , click Printer Toolbox . The Printer Toolbox opens in a new window.
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    Cleaning cartridges
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    * Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
    * Windows Vista: Click the Windows icon , click All Programs , click HP , and then click HP Solution Center .

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    ====================
    Can check by cleaning the Roller inside - Problem usually come because of the dust on the roller


    Happy new year

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    1.Open HP Solution Center, if it is not already open:
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    ◦Windows Vista: Click the Windows icon, click All Programs , point to HP , and then click HP Solution Center .
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      • Windows 2000: Click Start , click Programs , point to HP , and then click HP Solution Center .
      • Windows XP: Click Start , click All Programs , point to HP , and then click HP Solution Center .
      • Windows Vista: Click the Start icon (c01319360.gif ), click All Programs , point to HP , and then click HP Solution Center .
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    1. Press Setup .
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    3. Select Display Ink Gauge and press OK . The ink levels are displayed. Figure 1: Ink levels c00410056.gif
      • Each icon corresponds to the cartridge that is the color of the icon. The icons are also in the same order, from left to right, as the cartridges in the printer.
      • If an icon is empty, the corresponding cartridge may need to be replaced soon.
      • The ink levels in non-HP, refilled, and remanufactured cartridges cannot be read by the printer. Instead of an icon, a question mark is displayed for these cartridges. HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty.
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    1. Open the printer Toolbox :
      1. Open HP Solution Center (click Start , then All Programs , then HP , then HP Solution Center ).
      2. If you have more than one printer installed, make sure to select the correct printer tab in HP Solution Center .
      3. Click Settings .
      4. Click Print Settings .
      5. Click Printer Toolbox .
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    1. Open the All-in-One Toolbox :
      1. Open HP Solution Center (click Start , click All Programs , click HP , and then click HP Solution Center ).
      2. If you have more than one All-in-One installed, make sure to select the correct All-in-One tab in HP Solution Center .
      3. Click Settings .
      4. Click Print Settings .
      5. Click Printer Toolbox .
    2. On the Device Services tab, click Clean the Print Cartridges , and then follow the onscreen instructions. Three levels of cleaning are available.
    Step four: Contact HP If the error still occurs, click the link at the bottom of this page to contact HP.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00707165&lc=en&cc=us&dlc=en&product=1153481&rule=45772

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