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Whirlpool icemaker won't drop ice

I have a side by side whirlpool refrigerator with ice and water dispensor in door. And my ice won't drop in bin, it stays in tray. the ice is in the tray. In the beginning it would work, then quit, and now it doesn't work at all.

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6 Suggested Answers

fridgetech
  • 473 Answers

SOURCE: Whirlpool icemaker

Need to check the heater on the ice maker with ohm meter to see if it shows resistance. If no resistance then replace the whole ice maker. If resistance is good then the best thing to do is replace the ice maker module and thermostat (bimetal).

Posted on Oct 06, 2007

  • 489 Answers

SOURCE: Ice tray sometimes stuck when dumping off ice

Your icemaker tray has an update for the water flowing over the tray.  You will need to call a qualified LG technician to get it replaced.  Also, the tray is twisted because it binds itself against the hinge pin on the left side.  To stop this, spray some cooking spray oil in the left hinge pin and it should unbind itself and return to normal.

Posted on May 11, 2008

  • 221 Answers

SOURCE: LG refrigerator french door icemaker not working

The ice maker is a separate appliance within the freezer section. Please see the How things Work section of our website to learn about the normal functioning of ice makers. Some common problems with ice makers are:

The ice maker has completely stopped producing ice
The ice maker is producing ice poorly
The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve.

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.

Posted on Jan 16, 2009

  • 4 Answers

SOURCE: LG ice maker only making two ice cubes at a time

Colenoid in the ice dispenser may be clogged or have a small amount of trash in it. Is there a filter on before the fridge (just after the ice maker shutoff)?

Posted on Mar 21, 2009

  • 1 Answer

SOURCE: icemaker will not dump the ice into tray

Make sure that an ice cude is not stuck somewhere in the maker. I had a simular problem and that was it.

Posted on May 01, 2009

  • 2 Answers

SOURCE: Ice maker problem

Clear the Ice tray by pressing the button under the ice maker. The problem is that the ice is in the first couple of slots is not dumping and the tray tries to fill again and over flows. I pressed the button and cleared the tray of ice (This will tilt the tray and twist it to empty it) that was re-frozen several times without dumping. My ice maker works perfectly after I did the above. I think the problem arises if the door did not close completely. I stopped hanging the dish cloth on the door and on my LG Dish wisher. I hope this helps

Posted on May 14, 2009

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Whirlpool model # ed5vhexvq1 side by side ...ice maker will not dispense ice..water works but it sounds as if there is no power going to icemaker from dispenser


Does the icemaker bucket has ice cubes. If yes then your problem is in the dispensor. If no ice cubes on the icemaker bucket then your problem is with the ice maker unit.

Let say Ice cubes on the ice maker bucket and dispensor makes noise when pressing for ice cubes. Then either your ice dispensor flapper is frozen or may be ice cubes in bucket may have defrost and frozen again sticking together.

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The Side by Side GE Profile refrigerator does not dispense any water or ice. It worked for a short period of time but just stopped working. Also, all the options that are suppose to be lite go off when the...


Could be several problems (I'm a homeowner, not an expert). GE had a problem with the water line in the freezer door: not enuf insulation so the line freezes, hence no water flow. I would look at this first, especially if you press the water dispenser handle and you hear the pump, but no water comes out. Ditto if the ice bin is empty or the ice maker isn't making any more ice. If the icemaker is making ice but not dispensing it, then the auger (thing that agitates the ice cubes in the bin) may be broken or frozen. (if frozen be sure ice cubes in bin are loose and not frozen into one big ice cube).

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When the water line is hooked up to the back of fridge and the line is turned on the refrigerator leaks water out the ice dispensor and does not shut off the flow of water to the fridge.Thus causing it to...


the water soliniod maybe clogged with calcium. if you get it loose you can take the plastic hose loos from the icemaker side of the water valve see if it is dripping or running out of there. if alot is coming out maybe getting voltage too long from the icemaker. it will be one or the other.

Aug 04, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Ice maker is not working


The water tube to the icemaker inside the refrig maybe frozen up. Thaw out with your hair dryer. To make sure the tube is clear. Shut of the water to the refrig, disconnect the inlet water line to the icemaker. Insert a flexable through the connector fitting, I used a zip tie. The flexable item should go all the way to the icemaker

Solution #2 Replace the "water inlet valve" at bottom back right of refrig. Easy To Do.

Jun 05, 2010 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

I have a Whirlpool refrigerator with an ice maker and when the icemaker is filling with water it leaks from the front of the tray into the ice storage bin.


1. icemaker is not level. (check and re-level)
2. icemaker has a crack in the mold.(replace i/m)
3. Water level set too high.(remove front cover and adjust water level screw counterclockwise)

Feb 23, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

I have a Whirlpool refrige. side by side and the ice maker has stopped working. The infrared light keeps blinking. I have unplugged it a couple of times as well as turned the infrared off. Any advice?


The laser , is supposed to blink . This laser , tells the icemaker to stop making ice , when the bin is full . Pour about 2/3 cup of water into the icemaker . If it doesn't dump the cubes into the bin , the icemaker is bad . Or , if there is ice in the bin , which hasn't dumped , the icemaker is bad . If the icemaker dumps the ice ( from water pour ) , then look above the fill cup , and see if the black fill tube is frozen . If so , then replace the water valve and turn the freezer temp down slightly . It will take several days for this fill line inside freezer to thaw . If icemaker dumps , and black tube NOT frozen , replace the water valve . The valve , is where the wall water line connects to on the refrig

Sep 05, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Ice maker not producing any ice.


Pour about 1/2 cup of water into icemaker . Squeeze the black fill tub which is above the icemaker cup . If ice apears to be in it , this indicates that the weter valve is not completely closing , letting a drip ocasionally go thru and freezing inside the tube , ( water valve bad ) . that will be a different solution . If the icemaker dumps the cubes after freezing . and black tube is not frozen , replace the water inlet valve . If the icemaker does not dump the ice after frozen , replace the icemaker ( only 1 screw holds the icemaker in , located on rear portion on right , faceing down . Also check the icemaker rake , which should be about the 2:30 position . To thaw out the black tube (which runs thru the top of the refrig ) a 1/4 push on connector will be needed . Remove the icemaker and use a hairdryer aimed up into the hole . Cut the tubing to the fill tub behind the fridge about 9 inches from where it enters the top of the fridge . This will let warm air inside the top fill line to help thaw . Ocassionally blow thru the 9 inch tube until you can blow thru it . May take a day or 2 , depending how frozen the line is . Once air will go thru , install the push on connector to couple the cut lines back togather .

The blinking red light on the right side , is the receiver for the electric eye for cutting off the icemaker when the door bin is full , This blinking is normal . 2 blinks ...pause...2 blinks..etc .

Do not replace the filter if water flow is good thru the dispensor .

Aug 16, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Ice maker works, fills door but doesn't come out


You have a bad dispensor flap solenoid . Frost due to flap not closing completely and ice will catch in the shoot .

Jul 25, 2009 | Whirlpool GS6SHAXLS Side by Side...

1 Answer

Icemaker stopped working


you likely need a new icemaker (part # 2198597) i would visit the following website to help determine this fact.  http://fixitnow.com/sbrvrs/icemakers.htm

Feb 05, 2009 | Whirlpool GD5SHAX Side by Side...

1 Answer

Ice maker not working


GEARS UNDER FRONT PANEL OF ICEMAKER ARE WORN OR BROKE,YOU NEED NEW ONE,THANKS-MIKE

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