Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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I dropped my western digital hard disk. Now,my computer is not displaying the drive though it indicates that the device is ready for use. It also says that the device is working properly. Please help. All my data are in it

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  • Western Digital Master
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Press delete during boot up process enter BIOS then f1 for general help then run chkdsk/f which will automatically fix any corrupt files on your hard drive
hope this helps good luck

Posted on Sep 13, 2010

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Posted on Jan 02, 2017

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It is being detected but I don't know how to put and listen to the music that I put on there


its not possible to "to listen to it from the drive". it is just storage, ao it will require another device. though in windows, you'll insert the usb, and make ur way to my computer, it will be listed as "western digital mass storage" along those lines.

on a mac it will display on the desktop.

Jun 28, 2014 | Western Digital My Book Essential Edition...

2 Answers

I can't access my western digital external hard drive to any computers..How can i do?


Sometimes when a flashmemory stick or USB external hard drive fails because it was not removed fromthe USB port properly. If the device is removed byjust pulling it out of the USB port, it can cause the flash device to fail, youmust click on the Safely Remove Hardware icon on the Task Bar and select thedevice you wish to remove and only do so when instructed to do so When the flash memoryUSB hard drive device appears to malfunction it maybe possible to restoreit by reformatting it. Insert the flash or USB hard drive into the USB port then Click on Control Panel - AdministrativeTools - Computer Management - Disk Management. Then right click on Disk 1removable drive and click Format. After the flash drive has been formatted itwill indicate that it is Healthy.

Jun 13, 2011 | Western Digital Passport 320GB External...

1 Answer

Hooked up Western Digital hard drive, computer siad device ready to use, but computer cannot read the disk! thanks


jryanryan

If the drive letter is not showing up in My Computer you may just need to assign one to it, The links below will help you do this.

How to change your drive letter in Windows Vista and Windows 7

How to change your drive letter in Windows XP


Let me know if you have any more problems or questions

Issken
http://www.fixya.com/users/issken

Jan 23, 2011 | Western Digital WD Passport 250GB Portable...

1 Answer

My Western Digital Passport 80GB Hard Drive is no longer detected when I plug it in. The power light is on, the drive is running but it is not detected on either of my computers running Windows...


Any external disk-drive as small as 80GB is probably "out-of-warranty" -- it's likely that the disk-drive inside the enclosure has "died".

You have two options, not mutually exclusive:
* exercise the Western Digital "Customer Loyalty" program -- find the serial-number of your Passport, and access WD's web-site to buy a new Passport, citing the old serial-number to qualify for a significant discount on your purchase;
* open the enclosure, disconnect the disk-drive from the USB-to-disk-drive adapter, buy a new, compatible, disk-drive, and connect it to the USB-to-disk-drive adapter, to "frankenstein" it, creating a "new" external storage-device.

Oct 24, 2010 | Western Digital Passport WDXML800UE...

1 Answer

My computer does not recognize my WD external drive


You've tried different USB cables; so, that cannot be the problem.

You've tried connecting to different computers; so, the problem is _not_ your computer.

What's left is "inside" the case:
* the USB-to-disk-drive adapter,
* the disk-drive.

Open the case, and remove the disk-drive, and connect it as a "slave" drive to some computer.
If it is detected, then the USB-to-disk-drive adapter that has failed.
If it not detected, then the disk-drive itself has failed.

FInd the serial-number on the Western Digital disk-drive, and enter it onto Western Digital's web-site, on the "check-warranty" page. If it's older than 3 years, the warranty probably has expired, unless you were "lucky" and got a 5-year warranty.

Western Digital has a "Customer Loyalty" program -- just buy a new Passport through their web-site, and cite the serial-number, and you'll get a significant discount on _their_ price (could be higher than your local retail computer-store) for a new (probably larger) Passport.

Apr 05, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

The computer reads the hard drive but i dont see a disk drive on' my computer' i.e i cant access the hard drive.


Do the following to see if the hard drive is recognized.

Left Click on control panel
Left Click on administrative tools
Left Click on Computer Management
scroll down the screen until you find disk management
left click on disk management.

see if you device is listed in the disk management window.

If so then, right click on the disk you indicated and select properties.

make sure the disk is active and that windows is reading the basic information.

IF your computer does not recognize the hard disk, you may want to disconnect it and reboot your computer.

then reconnect it, and restart once again.

this allows your bios and operating system the chance to "discover" your hardware again.


pls rate 4 stars

Nov 29, 2009 | Western Digital (WD1200BEVS) 120 GB SATA...

1 Answer

Is the Western Digital external drive working?


1. Restart your Mac with the drive plugged in. 2. Use Disk Utility (/Applications/Utilities/Disk Utility) to look for the drive. 3. If it isn't mounted, select the disk in Disk Utility, select the Disk First Aid tab, and click Repair Disk.
4. Look in the Finder Preferences and make sure that you haven't disabled the display of disk icons on the desktop.

Oct 16, 2009 | Western Digital Passport 320GB External...

1 Answer

External hard drive stopped driving.


First things first .....check for power cable and data cable and make sure they are not tampered or damaged inside the casing now move to next step>>>
kindly remove all jumpers in HDD now go to
Control panel>Administrative tool>Computer management>Disk management
you can see the disk here and change settings accordingly like assigning path and drive letter if this does not work
then just see that is it recognized in device manager as unrecognized device then update driver for HDD even now if the problem persists
KIndly consult the manufacturer
please do not drop it on the floor.........

Thanks And Regards

May 12, 2009 | Western Digital My Book Essential Edition...

1 Answer

My Western Digital Elements external hard drive is no longer recognised by either of my computers. When I attach it to computer it says it has found new hardware and installs it and when I look in device...


Check the Disk Manager to see if the disk has a valid partition and is recognized as being formatted. Start -> right-click My Computer -> Manage -> select Disk Management.

If not, then your MBR could be corrupted.

This troubleshooting external hard disk article should help you further.

Jules

Apr 21, 2009 | Western Digital 500GB ELEMENTS 500 GB USB...

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