Question about Logitech QuickCam Communicate STX Personal Web Camera

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Microphone issue Everytime the video call is going on, it shows that my microphone level is to loud and becomes a static noise. I have made adjustments in the audio options but still gets affected in the video calls. But once the video calls end the microphone levels go back to normal with no static. Do you have any clue is to what to do to fix this?

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  • Balazio Jan 25, 2009

    When I record a video (using the Logitech software coming with the camera) after some time a loud static noise starts. If I record only the audio the noise doesn't start at all.

    I have the same experience using Skype. If it is not a video call the noise doesn't appear. During a video call after a random time the noise is there and whom I called cannot hear me at all.

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  • 66 Answers

Maybe there is more than one setting for the microphone. Possibly the camera/mic software has settings that it is using when in use, or maybe it has an "auto" setting. Try adjusting or disabling this.

Posted on May 15, 2008

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1 Answer

Static Noise


Is it a hissing noise or a distorted crackling noise? If it's a hissing noise then it's due to a bug in Windows that adds 30 dB of gain. It's easy to work around, though: Go into Recording devices, Properties button, Levels tab, right click on the level number so that it shows in decibels, and then adjust the level to 0 dB. It's supposed to be at 0 dB but Windows 7 defaults it to 30 dB for no reason. This isn't a problem on Windows XP or OS X.

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The wire on your headset could be loose. Every time you move your wire, you could either talk through it clearly or otherwise it will make a static noise.
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Ensure your webcam mic is set as default
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TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
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Go to control panel and select the sound option

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Normal 0 Two things can cause static.
First, If you have your speakers turned up to high it will give you feedback causing distortion and static. I recommend using a headset when videoing.
Second reason is, if you are using a laptop and have added an external microphone between the two it will cause distortion and static.
Not knowing the configuration of your computer makes it harder to analyze the problem.
So hope this is of some help. Bud

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The static noise may be a defect. If your laptop is still under warrent, contact dell for a warrenty replacement. I had the same problem with my inspirion. Sigmatel

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Verify that your microphone is configured correctly loadTOCNode(2, 'resolution'); 1. In Windows Live Messenger, if you cannot see the menu, click Show Menu. 2. On the Tools menu, click Audio and Video Setup. 3. Click Next two times. On the Microphone page, verify that the correct microphone is selected on the Select the microphone you would like to use drop-down list. Speak in a typical tone of voice, and then verify that the voice meter moves up and down correctly. 4. Click Next, and then click Finish.uparrow.gifBack to the top
Verify that your contact's speakers are working correctly loadTOCNode(2, 'resolution'); To do this, have your contact follow these steps: 1. In Windows Live Messenger, if you cannot see the menu, click Show Menu. 2. On the Tools menu, click Audio and Video Setup. 3. Click Next. On the Speakers page, verify that the correct sound system is selected on the Select the speakers or headset you would like to use drop-down list. 4. Click Play Sound, and then verify that you hear the sounds correctly. 5. Click Stop Sound. 6. Click Next two times, and then click Finish.

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