Question about Office Equipment & Supplies
C610 = Fusing Unit Heat failure. The fusing unit is the part that gets hot and "fuses" the toner onto the paper. The C610 code means that the fuser is not heating up as it should. The 2 most common causes are thermal fuse failure or thermister failure. The thermal fuse will keep the heater lamp from coming on while the thermister failure would cause the machine to not "see" the temperature rising as thus shut down the machine. Either way you will need a service company to come out and diagnose/repair the machine. You must also use the factory service mode to reset the fuser failure code.
Good Luck and Thnak You for using Fixya.
Posted on Sep 13, 2010
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Posted on Jan 02, 2017
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Waste toner reservoir overflow problem (when the total number of copies is 100 thousand sheets or more)
• After E31 is displayed, 1,000 sheets are copied. Or waste toner exceeds 5 g.
Defective waste toner sensor or engine board (KP-5061).
Shake the process unit from side to side and turn the power switch off and then on. If the problem cannot be solved, replace the process unit. After replacing the process unit, turn the power switch off and then on. If the problem
cannot be solved, replace the waste toner sensor or the engine board (KP-5061).
I hope this is helpful,
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