Question about Coby MP-C7085 MP3 Player

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Songs won't play, error 4

My MP3 player was doing fine one minute and the next min. it won't play anything and says error 4. Got any ideas for me? It should be fully charged. Thanks, Brenda

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  • sunnyg123 May 23, 2008

    Well thanks, isn't that judge great. At least I know, thanks for setting on hold with them to get an answer. I guess we do get what we paid for, but I expected it to work more than say 1 hour of play time. Grrr

  • sunnyg123 May 23, 2008

    I can't find my paperwork, we've been moving, but I do have my receipt. Can someone please post the address we are to mail this to for them to replace it? I've had mine less than 2 months.

    Thanks

  • sunnyg123 May 24, 2008

    Well, I did find their website so I have the address. I also talked to cust. serv, who is sending me a link to reformat it first. If that doesn't do the trick I'll mail it in. I will report back and let you know.

  • sunnyg123 May 24, 2008

    I reformatted, didn't help. Songs loaded, first one I tried to play I got error 41. Putting it in the mail tomorrow with $6 I guess. Will give it one shot, then throw it away. Rip off.

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Just talked to Coby and they say there is no fix, and that the it is really Error 41. Resetting or formatting the unit are the only fix actions they advise customers to try, so if that does not fix your problem your stuck mailing your unit back to them. If it has been less than 90 days, they will only request you send them $6, otherwise it is $31 for a replacement. Get what you pay for I guess. This will be my second return on my son's xmas gift.

Posted on May 23, 2008

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