Question about Creative Labs Zen Touch MP3 Player

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Turning it on

I got a hand-me-down zen and when we try to plug it into the computer using the USB nothing happens and i cant turn it on no matter how long i hold down the power button.

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  • Denise H May 19, 2008

    I can't get it to turn on, or charge. When I plug it into my USB port the computer doesn't even recognize it anymore.. HELP!



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Reload usb drivers or go here for more ideas

Posted on May 28, 2008


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Try pushing the reset button with a paper clip while the unit is plugged into the unit. This worked for me.

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Have you tried hitting the small reset button on the bottom of the unit with a paper clip or similar object? I have had mine freeze and shut off and not do anything before and this seemed to fix the problem. This has only happened with corrupted or unsupported file types as far as I can tell.

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