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Went i reset my laptop computer to factory setting now my dvd-rom will not play movie or cd or dvd need help how to fix it

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You need drivers, go into device manager, and right click any "?" and then update drivers, if it wont update, download drivers from the manufacture ONLY, and then repeat

Posted on Sep 12, 2010

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Posted on Jan 02, 2017

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My cdw/DVD (Sony CRX230E) player will not play movies or home made movie


Control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
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Try an external DVD drive that you can connect to your USB port. The drive you have in the laptop either has a dirty laser lens, which you can carefully clean with a "Q" and alcohol, or the laser itself may be going out. The drive can be replaced. You mentioned you have a cd-rom. If you can play movies (DVD) it is more likely a DVD drive instead of a cd-rom. CD-ROMs can only read data or music.

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http://www.lisisoft.com/free-download-version/37912-artisan-dvd-divx-player.html

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If not reading DVD is a pattern (it won;t read ANY DVD, no matter if it's a burned one or an original movie) then the lens is dead. I'm afraid you'll have to go get a new one (new drives are very cheap, usually around 25-30$)

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My computer dont want to play dvd


Well, you need a DVD-ROM not a CD-ROM. If you have a CD-ROM and it's not playing then it's because you need a DVD-ROM and it's not working then I don't know, sorry! From Jake @ Dudey-Dreamz.piczo.com

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you can check the drives and make sure all settings are correct
if it plays burned cd it should play factory cd
right click drive in my computer then properties make sure all settings are correct maybe you need to update driver
when did it start to do this

Jan 24, 2009 | E-Machines M6810 Notebook

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My computer won't recognize my Sony DVD-Rom DDU1612.


Hi.

I think you have to set the jumpers on youre drive.
there are 2 plugs on the IDE-cable to connect 2 drives. they are
MASTER (at the end of cable) and SLAVE (the middle one)
so you have to set youre drive to Master or Slave with the jumpers on its backside. if only 1 drive is connected then its allways MASTER.

Hope could help you.
Regrets Gue.

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use this tool to reset the cd in the registry
after you run the file - reboot the computer -

http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip

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My 400gb freecom external hardrive won,t uncompress my files. i have recently reset my laptop back to factory settings. i dont know if this the cause of the prob but all i was ok b4. can you help please?


Hi,
Have you tried moving the files onto your laptop and uncompressing them there?

Did you have Winrar (or any other copressing software) installed on the laptop before you went back to factory settings? Are the compressed files on the external drive in the .zip or .rar (or another) file format?

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