Question about Uniden CXAI5198 Corded Phone

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Cxai5198 series uniden phone

No dial tone, cannot dial out. has power to it and line to house is okay as the internet works.

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  • Anonymous Mar 22, 2014

    charger want charge

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Try another interconnect wire between the wall jack and phone's base unit. Check the wall jack with another phone to make sure that it is working in the first place.

It is very possible that the line input circuit inside of the base has some defective components, and thus has failed.


Jerry G.

Posted on May 15, 2008

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The problem is with my uniden phone model D1364 can't hear the tone when dialing phone


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Allow it to charge for at least 2 hours. If after 2 hours you have no dial tone Unplug your Phone and plug in a regular un-powered phone. If you get DT your phone is out of box defective, and you will need a new one. If it does not have dial tone then there is a problem on your phone line and you need to contact your phone company. Note, the phone company will charge you for repairs inside your house.

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I have uniden dxa1850 series phone. It was working fine, but now I can't get a dial tone. I tried the basic fix of unplugging and removing but it still does not work


Check that you have power (eg. Led indicator is on) to your Base station.

If you have power to the base station and you still do not have a dial tone, plug in a non-cordless handset to the phone socket and see if you have a dial tone on yor non-cordless handset, then you have a faulty base station.

Hope it helps and good luck! let me know how you go!

Dec 12, 2010 | Uniden Cordless Phone

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My phone says check Tel Line


Sounds like your telephone line might be dead. If you have a gray or tan telephone box on the outside of your house you can plug your phone in there to test the line. If you get dialtone then thrers a problem in your house wiring, if you don't get dial tone then the line is dead and you need to conact your telco provider.

Apr 14, 2010 | Uniden DECT 6.0 Cordless Telephone...

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Phone sees call, but can't pick-up. Can't get d-tone to call out?


Just a suggestion (without knowing what troubleshooting steps from your manual you may have taken): Remove the batteries from the back of the handset and then put them back in after a few moments. My Panasonic KX-TGA8231B (DECT6.0) phones were acting up just like your Uniden is. All functions returned after this power interrupt "reset" with the batteries was done. Hope that helps. Good luck. - - -Gerry

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No dial tone no incoming calls or outgoing calls


Have You Tried Replacing The Cable Connecting the Base To the Wall Jack? If Not Do That...
If that doesnt work there should be a channel button on the handset try that...If that doesnt work i would say the handset itself is bad.

Apr 03, 2009 | Uniden Cordless Phone EXAI985

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No dial tone and "line in use " message


Try the simple things first. Try a different phone. In my case, I had the phone company check - outside was fine. After two hours my phone worked. I figured out what happened in my case. Both phones were dead (battery). I think one died with the phone off the hook. once the phones were fully charged, the phone worked.

Feb 21, 2008 | Uniden Cordless Phone

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Uniden cordless phone


Hello, While I cannot locate that model in any Uniden database (you might want to find the literature), It sounds as if the handset may be communicating with its base, but you have lost the dial tone. Did any storms pass through recently? Here is what you do. Go to your base and push the locator button on your base station to call the handset via the page/locator function. If it rings the handset and you can answer it okay then you know your handset is working well and communicating with your base (the radio portion is working correctly). If it does not ring your handset then your Uniden is definately bad (radio wise). But, I am going to guess that it is okay but you still cannot communicate with the outside world and dial out to get dial tone or get an incoming call. Okay, so we have a dial tone problem. The next step is to see if dial tone is getting to your base. So you will need to take another good telephone, preferably a handy "line powered" telephone (no batteries or ac adapter needed) you can use in a power failure emergency. Take that good phone and plug it into the phone cord you unplug from your Uniden base. If you get dial tone, then your uniden does need repair. If it does not get dial tone, then you have a bad cord, jack or something in your phone wiring. If thats the case, change cords, look for corrosion, dirt or bent pins in the jack on the wall. My guess is that your Uniden has gone bad, likely from a slight surge on the phone line. If you do need your Uniden repaired you can contact Uniden they are at http://www.uniden.com/repair/service.cfm , however I don't believe they offer repair, but offer to sell you a replacement. Or you can go to www.cordlessrepair.com where you can get your Uniden Cordless unit repaired, not exchanged. Good Luck, CG

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here is link to the instructions
http://www.uniden.com/products/productdetail.cfm?product=TRU8885-2

first, test the actual socket using a good normal phone.
if no dial tone, get phone company to test the line.
if line ok, fully charge handset for 10 hours, if still faulty, follow the procedure to de-register and re-register your handset with the base unit.

Jan 17, 2008 | Uniden Cordless Phone

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