Question about Bissell Cleanview Helix Deluxe Bagless Upright Vacuum Cleaner 21K3

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My bissell helix cleanview vacuums brush doesn't spin

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Sounds like the beater brush is frozen and won't turn. Remove the beater brush and clean off all debris, especially at both ends. You will find a square(?) piece at each end of the beater brush that holds it in place. This need to turn freely. Put a little WD40 on these where the center rod of the beater brush enters the small holders and turn by hand until they turn freely. Once this is done, assemble with new belt, making sure the belt is put on properly. If the belt is missing and you need to replace, I would still do the cleaning on the beater brush. It should move freely when you turn it by hand.

Posted on Sep 12, 2010

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Is the beater brush on the Bissell Helix NOT to spin on bare floor setting?


Hey Tony! The brush does continue to rotate when using the vacuum on the bare floor setting.

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I misplaced manual for Bissell Bagless Cleanview II, nothing being picked up in the plastic bin, where to I look for clog other than bottom of hose near bottom plate please?


Recline the vacuum fully to the floor when looking for clogs in the lower hose. You can run a broom stick through the upper hose to remove any clog. Also, check the brush to make sure there is no obstruction. Lastly, make sure all 3 filters are clean and clear because if they are dirty that can restrict air flow drastically. You can purchase filters at www.bissell.com

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1 Answer

The turbo brush attachment on my bissell cleanview helix suddenly wont spin. I bought this vacum a month ago. there is nothing wrong with the vacum otherwise.


The turbo brush may just need to be cleaned. If hair or other large debris gets wrapped around the brush, it can prevent it from spinning. Since the top of the turbo brush is clear, you can look in and see if there is a lot of hair wrapped around the brush. If so, you can open it up by removing the two screws on the bottom of the brush and popping the clear cover off, then cleaning all the debris from the brush (scissors work well if its hard to get dog hair off). Be careful to see how the brush goes back together as you take it apart.

If cleaning the brush doesn't fix it, the belt might be broken. As you're looking at the top of the brush, there is a little belt that goes from the brush itself to the large blue/green gear (it's red on some models) so that if you reach your hand in and turn the gear, the brush should spin. If this belt is broken or missing, it will need to be replaced. You can probably find a replacement belt online, or you can order a whole new turbo brush from the Bissell website for $24.99.

Feb 04, 2011 | Bissell Cleanview Helix Deluxe Bagless...

1 Answer

The turbobrush for my cleanview helix 22c1 is not working


It's probably either just dirty, or the belt is broken. If it's dirty, you can just take the cover off (two Phillips head screws on the bottom) and clean everything off the brush.

If the belt is broken, you can tell by turning the large gear at the back of the brush -- if the brush turns when you spin the gear, the belt isn't broken -- then you'll need to replace it. You can buy a new belt online, or you can buy a replacement Turbo Brush directly from Bissell ($24.99).

Hope that helps!

Jan 10, 2011 | Bissell CleanView Helix 22C1 Bagged...

1 Answer

The vacuum was working fine then suddenly the main brissels that spin to collect the dirt stopped spinning, the vacuum still has suction but barely picks anything up because the brissels are not spinning


Best thing to do is remove the spinning brush and clean all debris from the brush and most importantly from the ends of the brush. The ends of the brush usually have two holders (square?) that hold the brush in place on the vacuum. The brush is supposed to spin in these holders. If it does not, provided the belt is okay, the location where the brush contacts these holders need to be cleaned and lubricated with some WD40 or some 3 In 1 oil. Be sure the belt is in proper running condition as well.

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New Bissell Cleanview Helix is aking a high


It most likely is a worn drive belt. Here is a link to the belt you need and the manual:

Bissell Cleanview Helix Belt and Manual

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1 Answer

Belt keeps snapping


Check your brush. It is likely that the brush is broken and will not spin. Hold the brush by the end caps and spin the brush and if it will not spin freely that is your issue.

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