Question about Whirlpool GD5SHAX Side by Side Refrigerator

1 Answer

Original problem was ice maker only harvesting once or twice a day. Got the RO system checked, which was Ok for pressure. Replaced the water valve and ice maker. No change. Replaced the infra-red sensor (which was the problem) and is now harvesting every couple of hours but only 3 cubes at a time. Is there an adjustment on the ice maker to increase the amount of time for water to be dispenced into the ice tray?

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  • pkrepps510 Sep 14, 2010

    tbreeze47 sent me to the web site I needed to find my problem.

    Thanks Much,
    Pat

  • pkrepps510 Sep 14, 2010

    tbreeze sent me to the web site I needed.

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This could be a control problem, or possibly a filter problem. Go to this site and look up the exact model for your unit:
http://www.appliancepartspros.com/partsearch/modelsearch.aspx?model=GD5SHAX
This will give you the diagrams and parts numbers for your model.
At the bottom of the next blog about ice-makers, it talks about the infra-red system, which has two boards, so I'm wondering if one is still bad:
http://repair2000.com/icemkr.html
If you click on "service guide" you will see one pop up.
On this site, there is an adjustment for the icemaker, and perhaps it's the same type you have:
http://www.the-appliance-clinic.com/modcres.html
Hopefully, that will help get you going. Good luck, and hope this helps.

Posted on Sep 12, 2010

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1 Answer

THE ICE MAKER IS NOT MAKING ICE.


Once again, good day.
There are many reasons an ice maker fails to produce.
First it is important that the freezer is at it's normal temperature because the ice maker, by design will lock out when the freezer goes above approx. 10 degrees. Just follow the instructions.
It wil get you there.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

Aug 17, 2010 | KitchenAid Superba Architect KSCS25INSS...

1 Answer

Not getting water to the icemaker replaced the valve, still no water


Good day,
Use this guide to isolate the problem. It's important that the freezer is at normal temperature (at least 10 degrees or colder) and if you have a filter system to change it first.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

Jul 30, 2010 | Amana Refrigerators

1 Answer

No water going to ice maker, have replaced ice maker


Good day,
You'll need to back up and go thru some steps, but it will isolate the problem.
Note: it's important the freezer is at normal temperature. Should be below 10 degrees. At 14 degrees the ice maker will automatically lock out. That is by design. I've had more than one of these ice makers not work right out of the box. However, try these steps first.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

Jul 24, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Ice maker stopped making ice


Good day,
Lots of reasons an ice maker will quit. First, if you have a filter system, you could try installing a new filter. If no luck then follow these steps. it should resolve the problem. Be aware the freezer must be at normal temperature to function. If the freezer reaches 14 degrees or warmer, the ice maker, by design, will lock out.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

Jul 15, 2010 | Kenmore 57029 Side by Side Refrigerator

1 Answer

ICEMAKER WILL NOT FILL UP AND MAKE ICE. I DON'T SEE ICE BUILD UP IN INLET TUBE. ANY IDEAS?


Good day,
Still could have ice near the rear but I suggest you start and do a step by step checkout. It should solve your problem.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

Jun 01, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

No water to ice maker after loss of city water supply


Good day,
Best to follow a step by step proceedure to isolate and correct your problem.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

May 11, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Ice maker wont work


Good day,
The best way is to perform a step by step procedure. It will get you there. Skip any step you have resolved.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

Apr 09, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Ice maker stopped making ice.


Good day,
The easiest way is to follow a step by step procedure to get the ice maker up and running. Be aware, the freezer must be running at 15 degrees or colder otherwise the ice maker will lock out on it's own.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

Apr 02, 2010 | Maytag MFC2061HES Stainless Steel French...

1 Answer

My ice maker is not filling up with water preventing it from making ice. However we are recieving water from the door


Check the well in the ice maker to see if there is ice in it. If empty, with a small cup, pour water in the cavity until it is near full. With the ice maker turned on close freezer, and wait about 2 hours to see if it will harvest what you put in. If it harvests O.K..
then it is usually the dual water valve in the bottom rear of the machine, and will need to replaced.
2 exceptions. Rare but are possibilities. One. The fill tube that fills the ice maker has built ice up and will not let the water reach the ice maker. You have to remove the ice maker to inspect the tube, and if it's blocked with ice, must be defrosted but WITHOUT heat. A hair dryer or such will create havoc with the plastic parts. Two. There is a micro switch in the ice maker that can fail and fail to send info to the water valve to fill while it is going thru a harvest cycle. If it is exception One, the water valve still must be replaced as well, since it is leaking small amounts of water when the ice maker is off. If it is exception two, the ice maker must be replaced. These exceptions are rare but I've had to deal with them more than once.

Oct 29, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

2 Answers

Scotsman dc33pa ice maker


Make sure the curtain is not torn and there are no leaks from the resivoir. If ok check to make sure you have enough water pressure to the machine. Make sure you have enough water passing through the valve during harvest cycle. To check... turn the timer cam to harvest cycle. Water should come in quickly behind the curtain on the right side and the timer should advance three minutes to freeze portion of cycle and stop running. Water should spray and form ice for approximately 25min. Then the timer advances for 5 minutes into harvest cycle and it refills with water again.

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