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I have cannon pixma MP500 need to use with Vista program

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Http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=11995#DownloadDetailAct

Go to this link. It will take you to the driver download for you printer. Select the OS (operating system), then it will give you will see the file to download for Vista.

Posted on May 15, 2008

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My cannon pixma mp500 won't print in black


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Please replace or re-fill the black cartridge.
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You can try and download the 32 bit driver for XP and install it using compatibility mode. But there are a lot of cannon printers/scanners that don't work with Vista, and most of these even need some finessing to work in Windows 7.

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Try reloading your printer program from either the disk that came with the printer or go to www.cannon.com and download the free drivers located within the download section. You might try changing out the printer cable if you have an extra one also. Check the default set up to make sure your computer is using the right printer. Some of the simple things have shot my tires out when I have spent time looking for more complex issues. :)

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1 Answer

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You probably need the newest Vista drivers for your printer. You can download them for free from HERE .

Hope that fixed ya...

Geno

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1 Answer

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I don't belive there is a reset device for the MP500 tanks. However, when you get the empty error message, just follow the instructions about pressing OK as many times as it asks for (I think it is four time). At that point, you can continue to use the cartridges. The printer will no longer keep track of the ink level. You will have to do that yourself. But, you can continue to use the printer with all colors.

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