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Key prints more than once

When I type a "y" it often doesn't print or prints more tha once. I used a cleaning duster but that didn't help much. What other suggestion do you have?

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  • quintina May 14, 2008

    I never eat at my computer and since the cleaning duster didn't help too much can I remove the key easily and clean it again?

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Try removing this key, gently pop it off with a small flat head screwdriver and see if there is anything to clean underneath. If not, there may be some corrosion on the board itself. Cleaning this would require you to open the case of the keyboard, and locate the terminals that are for that key, and use a pencil eraser to clean these contacts.

Posted on May 15, 2008

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Try to re-seat the cartridges in the printer. Open the printer cover > remove the cartridges > close the printer cover > re-brick you printer by pulling out the power supply - black box behind the printer where the power cord is plugged in, and re-plug after 10 seconds. When the printer turns on, reinsert the cartridges and close the cover. Try to print a document again to verify that the problem is fixed.


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http://uk.answers.yahoo.com/question/index?qid=20090219090632AAXVQPZ

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The machine should begin cleaning automatically, and the LCD will alternately show "CLEANING" and "PLEASE WAIT". When the machine completes its cleaning cycle, the LCD will display the date and time. Print the Print Quality Check Sheet and see if all colors are present:

    1. Press the Ink Management key.
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If one or more of the colors is still missing from the printed page, cleaning the print head may resolve this problem. When cleaning the print head, you are given the option to clean BLACK ONLY, three colors at a time (CYAN, YELLOW, and MAGENTA), or all four colors at once. For this issue we recommend cleaning only the affected color. If more than one color is missing then select ALL. Follow the steps listed below to clean the print head:

Cleaning the Print Head
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  2. Use the up or down navigation key to select CLEANING.

  3. Press Set to confirm your choice.

  4. Use the up or down navigation key to select the color that is not printing
    -OR-
    Select ALL if more than one color is not printing.

  5. Press Set to confirm you choice.

  6. The machine should begin cleaning automatically, and the LCD will alternately show "CLEANING" and "PLEASE WAIT". When the machine completes its cleaning cycle, the LCD will display the date and time.

  7. Test by printing the "Print Quality Check Sheet":

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Hey Everyone!

I have an MP390 that had a similar problem over a year ago. There is a very simple fix that worked for me, and I'm pretty sure that it will work for you too. :^)

Outline:
Open the printer as though you were going to replace the ink tanks. Once opened, with the print head centered, open the latch and remove all of the ink tanks. Gently remove the print head (it should come right out, even easier than the ink cartridges). Take a paper towel, wet it with warm water, and then gently clean the bottom part of the print head. The bottom part is the part that will have an orange ribbon running to four metal openings that look like tiny nozzles. After wiping away all of the built-up gunk (on mine there was a thick sludge), grab a new and wet paper towel, and lightly press it against the nozzles. This should start sucking ink through the print head, and you will begin to see four distinct colors (CMYK) bleeding into the towel. Once done, lightly dry the print head off (make sure that there are no loose water droplets) and then reassemble everything. Print a test page and everything should work. If it doesn't change the ink tanks just to be sure.

Fortunately for you, Canon has made the print head on the MP390 very easy to service/remove, so cleaning is a snap.

Steps:
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Good luck!!!

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