Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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There is suction when the machine is standing upright. As soon as I pull the handle out to begin vacuuming there is no suction.

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Hello,

A motor generates power which powers a vacuum which, in turn, creates suction to lift debris. The most common areas of suction loss are within the hose itself, the vacuum bag, clogged rollers, broken vacuum belt or a faulty gasket. All of these problems will lead directly to the vacuum cleaner losing suction. I will advice you check any of the listed problem above to see where the problem lies and fix it.

Take care.

Posted on Sep 12, 2010

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Posted on Jan 02, 2017

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Why when I Pull out handle to use edging attachment, suction stops?


Make sure that the vacuum cleaner is in the fully upright position as there is a slide 'gate' thet directs suction to either the vacuum head or to the handle section depending as to which section you wish to use. In the upright position, you shoud be able to hear the vacuum at the handle where the attachments connect. If you still have vacuum at floor level, check the action of this gate. The actuating mechanism may be broken. Cheers Bob

Jul 12, 2014 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Air escaping from top of handle


Hi there, it's Jack at Dyson.
It's part of the design of our upright vacuums that when the machine is standing upright, the suction is diverted to the wand, ready for above-floor cleaning. You can find out more about how the hose, wand and tools work on our Support page:

http://content.dyson.com/support/help.asp?article=1255&product=DC28-ANIMAL

It sounds like your machine is working normally, but if you'd like any further assistance please email us at askdysonUS@dyson.com and we'll be in touch as soon as possible.
Best wishes,
JackDyson Online Customer Supporthttp://www.dyson.com

Feb 19, 2013 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

My dyson 17 wand does not work. When it is on and you stand it upright it turns off


Hi its Darran at Dyson.

If the suction is good from the base but not from the wand, this would indicate that there is a blockage in the wand handle or hose. To test this, stand the machine upright and release the wand handle. Switch the machine on and test the suction from the top of the wand with your hand. If its poor, remove the wand handle from the hose and try the suction at the top of the hose. If its good here, then there is a blockage in the wand handle.

If the sction from the top of the hose is poor, you can remove the hose to check this for any splits or blockages. If it needs to be replaced, you can buy a replacement online at www.dyson.com.

Alternatively, should you any further help or advice with your Dyson, please contact our Helpline on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service

Jan 25, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

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No suction on wand of Dyson DC14 Animal


Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
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Jan 10, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

No suction when using the hose.


The beater bar is supposed to stop when the vac is upright. Sounds like you have a clog. There are several access points to check, fairly easy to clear obstructions.

Nov 14, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

I have a Dyson DC14..I was vacuming and when I stopped the vacum would not stand up..it wouldn't click in the stationary poistion. When I turned it on all the suction is coming from the hose even though it...


Yes! Stand behind the machine. Hold the handle at about 45 degree angle. Remove the airway inspection valve (press the yellow release button that's between the right wheel and the clear bin and then just pull away that curved piece of plastic pipe). Inside, where that pipe plugs in, you will see a square plastic molding that should slide up and down. Push that square piece upwards until it snaps in to place. The machine will then stand upright.
I value your feedback so please remember to rate this response.  Good luck!

Sep 05, 2009 | Dyson DC14 All floors Bagless Upright...

2 Answers

Dyson DC7 full Kit, with one belt does not get suction to head.


Not absolutely sure about this, so your feedback will be very welcome.
What follows applies to the DC14, which I think is similar in this respect: 
Stand behind the machine, holding the handle at a 45 degree angle. Locate and remove the airway inspection valve (bottom of handle, right side). Where the valve plugs in there is a square plastic moulding that should slide up and down. Snap that square plastic piece up towards the ceiling. After it snaps into place, the machine should stand upright.
Good luck, and please let me know how you get on!

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