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I bought Trend AntiVirus from Best Buy in Waco,Tx. There is no Instructions included. I have inserted the cd and no instructions appear to follow to install. The Srial # is AXEF-0012-8541-3648-2140. Please help. Thank You, Betty Rousey

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Betty, its best not to post your serial number on here.

Please go to this link:

http://trial.trendmicro.com/en-US/TAV16/TIS16s_HelpFiles/tis16_gm_gsg_en_Web.pdf

This should help.

If the program is not coming up, you may have a bad install cd. Do other cd's work properly? If so, return the item.

Posted on May 15, 2008

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