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I have an hp officejet pro 8500 fax, scanner, copier and printer. I keep getting an error message 350 when I have repeatedly tried to send a fax. What do I do and what does error 350 mean? Thanks in advance, Vicki

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Error 350 means a disconnection, from your machine to that of the remote fax machine. Disconnection can either come from a power shortage, defective or not so good telephone lines, a call-waiting mode on the telephone, a defective fax machine or manual interruption.

Posted on Sep 13, 2010

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Hp officejet pro 8500 a909a all in one series. unable to fax. message states: image on fax send report is set to off


Press the settings button i.e the button with the wrench icon on the machine. Now select "Print Report" and then "Image on Fax Send" and set it to "ON". Save the settings and try again. It should work.
Let me know if you need further help. Good Luck.
Thanks for using FixYa.

Mar 24, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Scanner posts message "unable to


Don't give yourself grief. Don't argue with it.

Uninstall and reinstall printer prog

Download your complete version up-dated from www.hp.com

Mar 10, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

We cannot send a fax. error 388 shows up all the time. from hp officejet pro 8500 a plus. In the Netherlnads


check this link.


Fax error codes and solutions on HP printers





http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu02549&cc=us&lc=en&dlc=en&product=3752459&tmp_track_link=ot_search


Don't forget to like... :-)

Mar 09, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Unable to send, copy or send fax


Sounds like the scanner bulb is burnt out or it's not able to move the scanner sled.
It should be saying "scanner error" as well. (and I think you meant unable to scan, copy or send fax)
No fix unfortunately other than getting a replacement unit (which I believe now is the 8500 premiere)

If you need a replacement, your timing is good, they are $200 off right now, and selling for $299.

Your unit as it stands still makes a good printer and will receive faxes, and you CAN send a fax as long as you do it from the computer.

Feb 28, 2011 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

I keep getting error message 387 when I send a fax to a particular number. This is the only number I have a problem with. Thanks


The problem is not in your printer.The problem is in the phone cord at this particular number.Call the particular number and tell them to check if their phone line has any noise wich could make the error!Also they can try to change the phone cord and try again to send them a fax.
Try running the Fax Test from Printer Setup Menu.. Press Setup and under Tools - you will find Run Fax Test - Check which of all parameters it did not pass.

Nov 22, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

How to turn fax send report on




the Officejet Pro 8500 Series can still do a fax confirmation page, you just have to set it up. Press the Setup button (looks like wrench), then 2. Print Report, then 1. Fax Confirmation. From there you can select to print it out on Send, Recieve, or Both.

Nov 20, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Can't get my hp office jet pro 8500 to receive or send faxes. Husband lost the instruction manual.


Follow this link to HP Customer Care: http://h10025.www1.hp.com/ewfrf/wc/pfinder?lc=en&dlc=en&cc=us&lang=en&tool=&query=OfficeJet+Pro+8500#N447

Select your OJ Pro 8500 Model (A909n - basic, A909g - wireless or A909n - premium). On the next page, Select 'manuals'. From there you can access (read online or download & safe to your hard drive) all of the manuals.

Nov 02, 2009 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Hello i keep faxing and it says gthat it is not


Check the phone number of the fax maching you are trying to send to.
Call the fax number with your phone (not fax machine) and confirm that a fax tone sequence is trying to sync.... If you get a "Hello" .. then you have a wrong fax number...

Sep 29, 2009 | HP Officejet Pro 8500 Wireless All-In-One...

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