Question about HP Photosmart C6280 Printer

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Norton keeps taking away my ability to print photos, I presume it is Norton, it used to and get them (one line some where) now is will not..I can print documents from my word,so I know the printer is hooked up right, and the cartridges are not low. Afraid to download, and I'm not sure what to download.. I have HP Photosmart C6280 printer.

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  • Lynda Prime Sep 12, 2010

    I got Norton - on line, it backs up to a remote site, it cleans up all viruses, I don't want to get rid of it, I paid for it for a year online. I am only assuming it takes away the ability to print photos, as I said I can print word documents. I just want to know where to get the HPphotosmart C6280 print drivers, that is about it.
    Regards, Lynda



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Norton is corrupted and you must get rid of it immediately before it messes even more. To do that you must use the official removal tool.  After that you should install another antivirus.
For start i must tell you that from now on you should ALWAYS use the Save option , not the Run one, when downloading something from the internet. When you use the Save option a new window will open allowing you to select where the file (or whatever) should be downloaded on your pc; in here ALWAYS use a different location than the desktop, My Documents, Programs or Windows folders - if necessary create a new folder just for that.
Download the removal tool from here
Then download a new antivirus from here
after both downloads are over close all windows except the one with the folder with the downloaded files. Launch the removal tool, wait for it to finish, reboot yourself one more time and launch the installer for the new antivirus. When it's over perform a full scan to be sure your system is clean.
That should fix it.

Posted on Sep 12, 2010



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