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Officejet J6480 Brand New printer. Loaded install CD, no software installed for scanning. No HP Director installed to hard drive. Paper seems to be coming out crooked after printing, margins are not alligning. Paper is set in place in tray. Wondering if I have bought a defective product? Never had problems with Hp before.

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  • Anonymous Feb 11, 2009

    My printing has been off and don't know how to fix it. Its like to page is being pulled on the right side more and the margins are not parallel with the sheet.

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  • 300 Answers

Should be ready to go, return it

Posted on May 17, 2008


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1 Answer

My mother board had to be replaced on my pc that


I always use HP printers and every time i get a new operating system (vista, win7 etc) the HP software does not fully install. I go to HP.com to install the latest software for the appropriate OS but rarely get more than just the printer working. If i require the scanner or cd print features i have to do that from an older computer or older operating system that the printer was originally installed on.

Oct 15, 2013 | United Stationers HP Officejet J6480...

1 Answer

I need a OfficeJet 7410 installation CD because my HP Director software no longer shows any scanning options in the opening screen. Can't use scanner from PC. Thanks, John


Hi,

HP has now changed the HP Director to HP Solution Center with extra features. Downloading the latest software will help you install the new HP solution Center.

You have not mentioned the PC operating system like Win XP, Vista, Win 7.

Click on the download link below to launch the HP software and drivers page.
Choose the operating system to download the software for your printer
Download Page

Nov 03, 2010 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

When i try to scan a photo my scanner says ''youneed to install or run hp software for this feature'' how do i do this?


Software included
HP Image Zone Photo & Imaging Software: HP Director, HP Photo Gallery, HP Image Editor, HP Instant Share, HP Photo Prints, HP Creative Projects, HP Quick 4 x 6 prints, HP Document Viewer, HP Send to Programs

The above software should be able to be run by inserting the cd-rom into your cd-rom or dvd-rom drive.

Once installed you'll be able to run the scanner.

Jul 09, 2010 | HP Officejet 7310 All-In-One Printer

1 Answer

Officejet J6480 won't scan. It indicates no


If you have the cd installer for your printer, try to install the driver for scanner... don't forget to disable first the connection of your printer from your computer when installing the driver...

If you don't know the location of the driver, try browsing first the cd installer..




May 26, 2010 | HP J4680 Office Jet All-In-One Printer

1 Answer

Attempting to scan several documents, when loaded in top of printer...says original loaded, then I hit scan and it says no scan options


see if you have hp solution center or hp director software updated. look for the dim on your lower right corner of the screen (if not there--click on start--all programs--start up--hp digital imaging)
update front panel list from the hp solution center or hp director

Oct 02, 2009 | HP Officejet 4315v All-In-One InkJet...

1 Answer

The hp director scan function no longer works properly. How can I correct the problem? Can I load just the hp director from the printer software?Printer is an hppsc 1210 all-in-one.


If this issue occurs, after installing the new version or revison of internet explorer then try to download the "Critical update to resolve an issue with HP Director after installing a new revision of Internet Explorer" from HP Website if the operating system is Windows XP.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=90764

If this issue occurs, in general follow the below instructions to solve the issue.
  1. Download the HP Officejet J6480 All-in-One Printer
  2. Install the HP Officejet J6480 All-in-One Printer while installing do not connect USB cable at any point of time if it asks, check USB connect later
  3. Download the HP PSC 1210 All-in-One Printer
  4. Install the HP PSC 1210 All-in-One Printer connect the USB cable when it asks to connect
Download the printer full feature software based upon your operating system.

HP Officejet J6480 All-in-One

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3635378&lc=en&cc=us&dlc=en&lang=en&cc=us

HP PSC 1210 All-in-One Printer

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=90764&lc=en&cc=us&dlc=en&lang=en&cc=us


This should resolve the issue.

Sep 20, 2009 | HP PSC 1210 All-In-One InkJet Printer

3 Answers

No Scan options


launch hp director to configure scanner profile

Nov 28, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

WHERE COULD I DOWNLOAD THE HP DIRECTOR SOFTWARE


Hi...
- Actually there are two kinds of CD of the printer, one is the Basic driver CD, wherein you can do basic printing and scanning and the other one is the Full Feature drvier CD, wherein all hp printer software is in including the hp director... maybe you only have a basic driver... i'll give you this site to download the driver of the Full feature software.. this is free. you can also place your order here if you really want a CD... but this download software is equivalent with the content of the CD...

- http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=79477&lc=en&cc=us&dlc=en&lang=en&cc=us

- select your operating system becuase you did not specified your OS.
- then under driver options select the full feature software driver for your printer
- then next page.. do not select install now or download only because it takes time to perform the process just select file name then select run to start the download

Nov 13, 2008 | HP OfficeJet 6110 All-In-One InkJet...

4 Answers

Scan using the HP OfficeJet 4215 Printer


The problem is with Windows Vista...it does not recognize the scan button when you touch it on the scanner. There are two ways around this:
Go to Programs / Windows Fax & Scan / Click new scan / click file and then click scan
OR
Go to Accessories / Paint / Cick File /click from scanner or camera / click scan

Sep 22, 2008 | HP OfficeJet 4215 All-In-One InkJet...

1 Answer

HP Director won't work


What I did to "fix" it was to completely uninstall the printer and reinstall it as if for the first time. Then I had to download new drivers for it. I found that out by checking for updates. The Director icon on my desktop till doesn't seem to do anything but I can now scan by hitting the scan button on the printer. It doesn't work like it used to but I'm just adjusting to the new paths I have to take.

Jul 30, 2008 | HP PSC 2410 All-In-One InkJet Printer

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