Question about Alps MD 5000 Thermal Printer

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Help with aligning cartridge

I have an ALPS MD-500, when it powers up you will hear the carriage move but does not pick up any cartridges. then the error ( orange ) light comes on. If you push the reset button it will cycle but only repeat the same process. Is this a mis-alignment problem or a mechanical problem?

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  • 58 Answers

You may need to clean the sensors - it sounds like it's not detecting the presence of any cartridges

Posted on May 20, 2008

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1 Answer

Alps MD1000 printer won't do anything.

Do you get the green ready light when you first turn on the printer?

Nov 05, 2012 | Alps MD 1000 Thermal Printer

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Cartridge appears jammed

There was a discussion of this issue on the ALPS yahoo group. It's a great resource.

Nov 12, 2011 | Alps MD 5000 Thermal Printer

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My alps 1000 will not pick up cartrage, head goes back and forth, paper feeds, then goest into error mode

Try cleaning the cartridge carrier sensor. This tells the carrier where to stop to pick up the differnt cartridges They can get dusty with time which can cause a failure.

Nov 19, 2010 | Alps MD 1000 Thermal Printer

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I just purchased an Alps MD5000. When I set everything up and powered it up, I forgot to pull the packing material out of the printer. This material was placed in there to keep the carriage from moving...

When you power on the printer, the cartridge head checks to see which cartridges are loaded in the printer. The packing material prevented that from happening. A gear could have gotten stripped or mis-aligned, or one of the hold pins on the cartridge carrier could have gotten bent. Can you manually slide the carrier back and forth? Do any of the pins or gears look stripped or bent?

Jun 26, 2010 | Alps MD 5000 Thermal Printer

1 Answer

I have an alps 5000 that won't pick up the ribbon cartridges?

It could be a serious error with the cartridge changer. Take a close look at the chagner for anything that looks bent or mis-aligned. Also, may sure all of the positioning sensors are clean.

Mar 26, 2010 | Alps MD 5000 Thermal Printer

1 Answer

We have Alps MD 1000 which makes a grinding noise when we power it up, and then the error light comes on. Is this normal, or is what could be the problem? Where would we need to send it for repairs?...

All ALPS printers make noise when they are turned on. The error light is not normal. Do you have cartridges in the printer? there are two kinds: ones with gray plastic cassettes and ones with dark blue plastic cassettes. For the 1000, you want the gray ones. Are the cartridges installed correctly? Side B should be facing up.

Feb 06, 2010 | Alps MD 1000 Thermal Printer

1 Answer


Check the cartridge carrier for bent pins. Clean the bar code reader on the carrier with a cotton swab and alcohol. This sensor locates the position of the cartridges.

Aug 12, 2009 | Alps MD 1000 Thermal Printer

1 Answer

Alps MD 5000

When you moved, did you secure the print head and remove the ink cartrdiges? A Changer Error message is bad. Check the changer for any broken or bent parts.

Sep 06, 2008 | Alps MD 1000 Thermal Printer

1 Answer

Alps MD 5000

Did you pack the printer correctly before moving? When you got the printer, it would have had a packing piece preventing any carriage movement. If you did not put this in place before packing the printer for the move, you have most likely damaged the printer beyond repair.

May 22, 2008 | Alps MD 5000 Thermal Printer

2 Answers

RECYCLING of ALPS MD-1000 Color Printer

You can buy OKI MD 5000 Cartridges or Citizen Printiva Cartridges. Are the same.
There are also resellers that sells only ribbons to exchange in cartridges.

Dec 16, 2007 | Alps MD 1000 Thermal Printer

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