Question about Canon PIXMA iP4000 InkJet Photo Printer

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Bad color printing - red nozzle clogged - clean and deep clean do not help Time to junk it?

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Only red is printing

Posted on Dec 18, 2010

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Will not print in red


Aftermarket cartridges are easily the number one service issue in my shop. You have clogged the printhead. If you run `cleaning, color' (deep cleaning is NOT recommended), then the `nozzle check' to see results, you should see improvement with each color. If you don't, stop and take your unit in for service. It may need a new printhead.

Apr 02, 2014 | Canon MX882 All-In-One InkJet Printer

1 Answer

I have a canon multifunction MX700. Suddenly, my black ink stopped printing. Printer prints in other colors. I have turned the power to both printer and computer on and off, have checked the USB cable,...


Dear Adrienne,First make sure that the black ink is not empty. If you are sure the black ink is full enough you need to check the print head condition. The print head may be clogged or faulty.
To fix the clogged print head,please perform the following step:
  • Print the nozzle check pattern, access the following menu on LCD: Menu>Maintenance>Nozzle Check. The good nozzle pattern should like below sample image.

10_5_2011_3_51_03_pm.jpg
  • If the print head nozzle missing some color (i.e Black) the perform print head cleaning: Menu>Maintenance>Cleaning. Then print the nozzle check pattern again. Note: you may repeat this step up to 3 times.
  • If the problem still remain,then you should perform Deep Cleaning: Menu>Maintenance>Deep Cleaning.
If you have perform the above steps but the problem still the same,please check whether the black nozzle missing partially or totally. The faulty Purge Unit (ink pump) may cause the same problem. I mean the purge unit does not work properly so the ink cannot flow. Good luck :)
Regards,Xanda

Oct 05, 2011 | Office Equipment & Supplies

2 Answers

The colour is faint, a new catridge was installed


Hi there,
When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the print head nozzles are probably clogged. Follow the procedures below to clean the nozzles.

Step 1 : Printing the Nozzle Check Pattern.
If white stripes are noticeable
Step 2 : "Aligning the Print Head"
If print quality is poor
Step 2 : "Print Head Cleaning"
if the problem remains
Step 3 : Print Head Deep Cleaning"
if the problem still remains
Step 4 : Replacing Ink Tanks.

Note : * If the ink tank replacement does not resolve the problem, contact the Customer Care Center.
* You will be alerted if low ink warning is enabled.
* When the Maintenace button on the operation panel is pressed, the maintenance mode is shown. Numbers and functions that can be selected on the maintenance mode as follows :
01 : Printing the Nozzle Check Pattern
02 : Print Head Cleaning
03 : Print Head Deep Cleaning
04 : Aligning the Print Head
05 : Reset the ink counter.
06 : "Display" or "Not Display" remaining ink volume.
07 : Date and order setting.

Printing the Nozzle Check Pattern : Print the nozzle check patterb to determine whether the ink ejects properly from the print head nozzles and to verify print head alignment. Use this function when printed results are blurred or the color is incorrect,
1) With the printer on, load a sheet of Letter paper in the printer.
2) Print the Nozzle Check Pattern.
a) Press the Maintenance button,
b) The Maintenance icon and 01 appear on the LCD.
c) Press the OK button. The nozzle check pattern is printed.
3) Examine the nozzle check pattern output by the printer.
a) Lines missing in this pattern indicate that the print head of black ink requires cleaning. Perform the Print Head Cleaning.
b) White stripes in this pattern indicate that the print head of color ink requires cleaning. Perform the Print Head Cleaning.
c) Uneven patterns indicate that the print head requires alignment.
Perform Aligning of Print Head.
d) Noticeable white stripes in this pattern indicate that the print head require alignment.
Perform Aligning of Print Head.

Print Head Cleaning : Clean the print head if you suspect that the nozles might be clogged. Cleaning the print head consumes ink, so perform print head cleaning only when necessary.
1) Ensure that the printer is on.
2) Start print head cleaning.
a) Press Maintenance button.
b) Press right arrow once to display 02 on the LCD.
c) Press the OK button.
Important : Do not perform any other operations until the print head cleaning finishes. This takes about 50 seconds.
Note : After the print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.
If the problem persists, perform printhead deep cleaning.

Print Head Deep Cleaning : If print quality does not improve by standard print head cleaning, try print head deep cleaning, which is more powerful process. Print head deep cleaning consumes ink, so perforn this procedure only when necessary.
1) Ensure that the printer is on.
2) Start Print Head Deep cleaning.
a) Press Maintenance button.
b) Press right arrow twice to display 03 on the LCD.
c) Press the OK button.
Important : This process takes one or two minutes to complete so simply wait until the Power lamp stops flashing.
Note : After printhead deep cleaning finishes, print the nozzle check pattern to verify that the printhead nozzles are clean.
If the printhead is still not clean after the second deep cleaning, replace the ink tank.
If ink tank replacement does not resolve the problem, the print head may be worn out. Contact the Customer Care Center.

Hope this helps.
Please rate my response.
Thanks.

Have a good day.

Dec 07, 2009 | Canon i475 InkJet Printer

1 Answer

Canon IP 90 clogged printhead nozzles. How to remove printhead?


Hi there,

To avoid drying of the Print Head and clogging of the nozzles, note the following.
*When you turn off the Machine
Follow the procedure below to turn off the machine.
1)Press the ON/OFF button to turn off the machine,
2) Confirm that the POWER lamp has gone out.
This takes a few seconds or as long as 20 seconds.
3) Unplug the power cord from the wall outlet.
If you are using a power outlet strip, you can switch off instead.
When you press the ON/OFF button to turn off the machine, the machine automatically puts a protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or switch off the power outlet strip before the POWER lamp goes out, this capping will not be done properly, causing the Print Head to dry and clog.

* When You are not Using the Machine for a Long Time.
When you are not using the machine for a long time, print or copy in both black and white and in color or pertorm Print Head Cleaning, about once a month to prevent degradation of the Print Head.
Numerous nozzles are installed in the Print Head for high -precision printing. Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long period of time, the print nozzles becomes blocked by dried ink. Periodically printing or cleaning of the Print Head can prevent this blockage.
Note :
*If the printed area is traced with a highlight pen or paint-stick or stained with water or sweat, ink may blur depending in the paper.
*If the print head nozzles get clogged , printouts will become faint or particular colors will not be printed properly.

When Printing Becomes Faint or Colors are Incorrect.
When printing becomes faint or colors are incorrect even if the ink remains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then perform the Print Head Cleaning.
Note : Before performing maintenace

*Open the Scanning Unit (Printer Cover) and make sure that all lamps for the ink tanks are lit red.
-If any one of the lamps is flashing slowly, the associated ink tank is running low. You can continue printing for a while, but we recommend you to have replacement ink tank available.
-If any one of the lamps is flashing fast, the associated ink tank is emty. Replace the ink tank.
If an ink tank is flashing fast even though ink remains in that ink tank, it is inserted into the wrong position. Make sure that the ink tank of the correct coloris inserted in each position matching the label.
-If the ink lamp is not lit, the tank is not set properly. Press the <PUSH> mark on the ink tank until the tank clicks into place. Make sure that all the packaging material is peeled off the ink tank.

*Increase the print quality setting in the printer settings.

Step 1 : Printing the Nozzle Check Printer.
1) Make sure that the machine is turned on, open the Front Feed and extend the Output Paper support.
2)Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder.
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4)Print the nozzle check pattern.
a) Press the Menu button.
b) Use the right and left arrow buttons to select the Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
3) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
4) Use the Up and Down arrow buttons to select the Nozzle check and then press the OK button.
The pattern confirmation screen is displayed.
5) Use the Up and Down arrow buttons to select Yes and the press the OK button.
The nozzle check print is printed, and the pattern confirmation screens are displayed alternately.

Examine the pattern and take the appropriate action.


Step 2: Print Head Cleaning
Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used inl to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.
1) Make sure that the machine is on, open the Fron Feeder, and extend the Output Paper Support.
2) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder/
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4) Start Print Head Cleaning.
a) Press the Menu button.
b) Use the right and left arrow button to select Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
c) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
d) Use the Up and Down arrow buttons to select Cleaning and then press the OK button.
The confirmation screen is displayed.
e) Use the Up and Down arrow buttons to select Yes and the press the OK button.
Print Head Cleaning starts.
Do not perform any other operations until Print Head cleaning finishes. This takes about 50 seconds.
The pattern print confirmation screen is displayed.
f) Use the Up and Down arrow buttons to select Yes and the press the OK button.
The nozzle check print is printed, and the pattern confirmation screens are displayed alternately.
Examine the pattern and take the appropriate action.
Note : If the problem is not resolved after performing steps 4 and 5 twice, try Print Head Deep Cleaning.

Print Head Deep Cleaning.
If print quality does not improve by standard Print head Cleaning, try the Print Head Deep Cleaning, which is more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head deep Cleaning consumer more ink than the standard Print Head Cleaning, so perform this procedure only when neccessary.
1)
1) Make sure that the machine is on, open the Fron Feeder, and extend the Output Paper Support.
2) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder/
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4) Start Print Head Cleaning.
a) Press the Menu button.
b) Use the right and left arrow button to select Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
c) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
d) Use the Up and Down arrow buttons to select Deep Cleaning and then press the OK button.
The confirmation screen is displayed.
e) Use the Up and Down arrow buttons to select Yes and the press the OK button.
Print Head Deep Cleaning starts.
Do not perform any other operations until Print Head Deep cleaning finishes. This takes about 100 seconds.

5) Check the condition of the Print Head.
a) Print the nozzle check pattern to check the print head condition.
If a particular color is not printed properly, replace the ink tank of that color.
b) If the print head nozzles are still not cleaned, turn off the machine and perform another Print Head Deep Cleaning after 24 hours.
c) If this does not solve the problem, the Print Head may be damaged. Contact your Canon service representative.

Hope this helps.
Please rate my response.
Thanks.
Have a good day.

Nov 30, 2009 | Canon PIXMA iP90 Mobile Printer

1 Answer

My MP530 willnot print black printed text. How do I now if the ink head is plugged and what do I do about it?


Hi ...

I would suggest you try and clean the print head and that should resolve the problem. Follow the below steps to clean the print head:

Perform a Cleaning of the print head:
Caution: Cleaning consumes a certain amount of ink. Perform Cleaning only when necessary.
Note: The pattern varies depending on the printer and version of Windows being used.
  1. Click 'Cleaning' to perform print head cleaning from the Pattern Check window and proceed to step 3 of the print head cleaning instructions. If the Pattern Check window is closed, skip this step and proceed to step 2.

    mp_500_win_nozzle_check_abnormal_cleaning.jpg


  2. To perform a print head cleaning from the Maintenance window, click 'Cleaning'.

    mp_500_win_maint_phc.jpg

  3. When the Print Head Cleaning window is displayed, select the target ink group for 'Cleaning'.


    Note: When performing Cleaning for all colors, check 'All Colors'.

    mp_500_ph_cleaning_all_colors.jpg


    Note: When performing Cleaning for Black only, deselect 'All Colors' and check 'Black'.

    mp_500_ph_cleaning_black_only.jpg


    Note: When performing Cleaning for Color only, deselect 'All Colors', and check 'Color'.

    mp_500_ph_cleaning_color_only.jpg

  4. After selecting the target ink group click 'Execute' to perform the cleaning of the print head nozzles.

    mp_500_ph_cleaning_execute.jpg

  5. When the confirming message is displayed, check the contents, and click 'OK'.


    Caution: Although the Nozzle Check window is displayed, do not perform any other operations until Cleaning is completed.. Cleaning will take about 40 seconds.


  6. Print a Nozzle Check Pattern and examine.

  7. Perform Cleaning again if necessary.


    Memo: If the pattern is still abnormal after two Cleanings, perform up to two Deep Cleanings.


Perform Deep Cleaning of the print head
Caution: Deep Cleaning consumes a larger amount of ink than normal Cleaning. Perform Deep Cleanings only when necessary.
  1. In the Maintenance window, click 'Deep Cleaning'.

    mp_500_win_maint_dphc.jpg


    Note: The layout varies depending on the printer and version of Windows you are using.

  2. When the Deep Cleaning window is displayed, select the target ink group for Deep Cleaning.

    mp_500_dph_cleaning_targets.jpg


    Note: When performing Cleaning for all colors, check 'All Colors'.

    mp_500_dph_cleaning_all_colors.jpg


    Note: When performing Cleaning for Black only, deselect 'All Colors' and check 'Black'.

    mp_500_dph_cleaning_black_only.jpg


    Note: When performing Cleaning for Color only, deselect 'All Colors', and check 'Color'.

    mp_500_dph_cleaning_color_only.jpg

  3. Click 'Execute'.

    mp_500_dph_cleaning_execute.jpg

    Memo: By clicking 'Initial Check Items' before clicking 'Print Check Pattern', you can see the specific confirmation items in Nozzle Check.

  4. When the confirming message is displayed, click 'OK'. (The Power lamp will blink green and Deep Cleaning starts. The blink stops when Deep Cleaning is over.)

  5. When Deep Cleaning starts, check the contents, and click 'OK'.


    Caution: To prevent interruption of the Deep Cleaning process, do not perform any other operations until Deep Cleaning is completed. When the operation of the printer is stopped, Deep Cleaning is completed. Deep Cleaning will take about 75 seconds.


  6. Print Nozzle Check again.


    Note: If the printed pattern is still not normal, perform steps 1 through 4 of the Deep Cleaning process one additional time.


    Caution: If after two Deep Cleanings the Nozzle Check Pattern is still not normal, turn the printer off and let it sit for 24 hours or more before attempting another Deep Cleaning again. The wait time may allow dried ink in clogged print head nozzles to liquefy, and resolve the problem
If this does not resolve the problem, please reply back and we'll try the next step ...

Don't forget to vote if this helps ... Cheers :)

Aug 01, 2009 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Can you help? After changing the cartridges, I keep getting a message about the ink head being incorrect...I am directed to press 'OK' which does not help; then to turn printer off and on again, which...


Cleaning your head might resolve your problem. Perform the below steps to clean the head:

Print Head Cleaning / Head Refreshing If the printed nozzle check pattern is broken, missing, or a specific color is not printed, clean the print head (Cleaning) or print head deep cleaning (Deep Cleaning). Note:
  1. Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks.

  2. Print head cleaning is performed when you connect the power cord. Your machine may perform print head cleaning periodically to avoid clogging.
Overview:
Step1:
Print the Nozzle Check Pattern.
To check whether the print head nozzles are clogged, print the Nozzle Check Pattern.
downicon.gif If the print quality is poor, perform print head cleaning.
Step 2:
Perform print head cleaning.
This unclogs the print head nozzles
Print the Nozzle Check Pattern again.
To check whether the print head nozzles are clogged, print the Nozzle Check Pattern.
If the print quality is still poor, perform two print head cleanings.
downicon.gif Print the Nozzle Check Pattern again.
Step 3:
Perform deep print head cleaning.
This is a more powerful cleaning.

Displaying the Maintenance screen
  1. Ensure that the printer is powered on.

  2. Press the <Menu> button.

  3. Press the left or right cursor to select [Maintenance/settings], then press <OK>.

  4. Press the left or right cursor to select [Maintenance], then press <OK>.

Print Nozzle Check Pattern
  1. Press the Open button to open the output tray.

    mp500_openbutton.gif

  2. Load letter-sized plain paper in the auto sheet feeder (ASF) or the cassette.

  3. Display the Maintenance screen on the printer.

  4. Press the up or down cursor to select [Nozzle check], then press the <OK>.

    mp800_nozzlecheck.gif

  5. Press the up or down cursor to select [Yes], then press <OK>. (The nozzle check pattern is printed.)

  6. Confirm the nozzle check pattern.
05sj00160_03a.gif 05sj00160_03b.gif < 1 > The normal nozzle check pattern
< 2 > The abnormal nozzle check pattern
< 3 > Some black ink lines are broken.
< 4 > White lines are present in the color ink pattern.
< 5 > Both black and color inks are not present.

Note:
  1. When all patterns are printed normally, press the up / down cursor button to select "All A" and press the OK button.

  2. When any patterns are printed abnormally, press the up / down cursor button to select "Also B" and press the OK button.
Print Head Cleaning:
  1. Display the Maintenance screen on the printer.

  2. Press the up or down cursor to select [Cleaning], then press <OK>.

    mp800_cleaning.gif

  3. Press the up or down cursor to select [Yes], then press <OK> to start print head cleaning.

    Note:
    Do not do any other operations until print head cleaning is completed.


  4. Print the nozzle check pattern and check the print head status.
Deep (Print Head) cleaning:
  1. Display the Maintenance screen.

  2. Press the up or down cursor to select [Deep cleaning], then press <OK>.

    mp800_deepcleaning.gif

  3. Press the up or down cursor to select [Yes], then press <OK> to start print head deep cleaning.

    Note:
    Do not do any other operations until print head deep cleaning is completed.


  4. Print the nozzle check pattern and check the print head status.

    Note:
    If the printed result does not improve even after doing print head deep cleaning, turn off the printer. Then, after 24 hours or later, do print head deep cleaning again. (After a given time interval, ink could dissolve itself, resulting in ink unclogging.)

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Apr 22, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Color Printing Problem


Remove all ink cartridges and replace them securely in position.That may be the problem always.
Print nozzle check pattern.See for any missing patterns
Give a head cleaning
Again print nozzle check pattern.If it is ok leave it, other wise give a deep cleaning
  1. If the printed result does not improve even after doing print head deep cleaning, turn off the printer. Then, after 24 hours or later, do print head deep cleaning again. (After a given time interval, ink could dissolve itself, resulting in ink unclogging.)
  2. Atleast a multi colour( like your visiting card) page should be printed in a week time. other wise the ink may clog in the head.

Mar 29, 2008 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Canon iP90 Printer Ink Issue


I have had the same issue with my iP90.  I think this results from the black ink nozzle becoming clogged.  I was able to get mine to print by cleaning the nozzles.To clean the print nozzles open the Canon IJ Printer Utility, select the printer from the list of available printers and click the maintenance button.  Then, select a cleaning or deep cleaning cycle.

Jan 02, 2008 | Canon S 330 InkJet Printer

1 Answer

MP360s


Hi,

Hope this will give you hints. To pin point directly you need to replace printer head. But before replacing please consider suction cartridge caps or nozzle by cleaning and freeing clogged airways by dettaching manually. I understand that the long time being not used has caused the problem. However if you can still use black and other colors then used it than complicating downtime in repairing procedures. Yes, you are right no need to clean deeper more than three times it will consume inks half empty. Have a nice day.

Besr regards,
Rosener Guyano

Nov 22, 2007 | Canon i350 InkJet Printer

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