Question about Dyson DC27 Bagless Upright Vacuum
The brushbar on DC27 can be switched on for cleaning carpets, and off for cleaning hard floors. The brushbar is designed to shut off automatically when the cleaner is in the upright position, or if there's an obstruction jamming the brushbar.
The UK and US DC27 differ slightly in specification. If you're based in the US, please visit the Support section of our website and follow these simple steps to check everything is correct with your machine:
If you're based in the UK, please follow these steps instead:
If you've tried this and are still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.
Dyson Customer Service
Posted on Jun 24, 2011
Check that the clutch switch is in the down postion. this turns the roller on and off.
Posted on Oct 04, 2010
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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