Question about Canon EOS 400D / Rebel XTi Digital Camera

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When i Turn on My camera it says error 99 - Canon EOS 400D / Rebel XTi Digital Camera

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  • 6,831 Answers

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful. Please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 12, 2010

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Err 99 message on canon 450d


CANON ERROR 99 1. Turn off the camera. 2. Remove the lens, battery, and CF card. 3. Allow the camera to sit without power for approximately 20 minutes. 4. Insert a fully charged battery, and turn on the camera. 5. Depress the shutter button as you would to take a picture. Does the "ERR 99' message appear? If it does, then the camera should be serviced. If it does not, then please proceed to the next set of steps: 1. Turn off the camera. 2. Insert the CF card. 3. Turn on the camera. 4. Format the CF card in the camera. 5. Depress the shutter button as you would to take a picture. Does the "ERR 99' message appear? If so, then the CF card is the most likely source of the issue. Try using a different card. If the message does not appear, please complete the following steps: 1. Turn off the camera. 2. Clean the lens contacts by gently rubbing them with a pencil eraser or soft cloth. Be careful that you do not let any debris fall into the camera body. 3. Reattach your lens. 4. Turn on the camera. 5. Depress the shutter button as you would to take a picture. If the "ERR 99' message only appears when one particular lens is attached, then that lens should be examined by a service technician. If you see the "ERR 99' with a different Canon lens attached, then the camera should be serviced. http://www.youtube.com/watch?v=WkXyLieNUDI - - - - - VIDEO & VOICE INSTRUSTION. Error 99

Aug 12, 2012 | Canon Cameras

1 Answer

Every time I turn on the camera it sais Error 99 could anyone explain it to me .thanks chris


According to ehow:

Turn off your camera and remove the memory card, lens, battery and time/date secondary battery. The secondary battery is a small, round battery about the size of a dime found in the same compartment as the main battery. It is located in a vertical slot. Slide out the secondary battery by pressing your finger on the battery and pulling it toward you.
  • Place the body cap on your camera to keep dust out. Attach the front and back lens caps on your lens to prevent scratches and other damage.
  • Let the camera sit for 20 minutes. This will clear the camera's memory.
  • Place the date/time secondary battery and a fully charged primary battery in the camera and turn it on.
  • Press the shutter release button (the button you push to take a picture). If you are still receiving an Error 99, the problem is most likely caused by the camera body itself. The camera body must be serviced by a professional camera technician.
  • 6 Turn off the camera and insert the memory card. Turn the camera back on and press the shutter release button. If you are receiving an Error 99, the error is most likely caused by the memory card. Turn off your camera and insert a different memory card. Turn the camera back on and press the shutter release again.
  • Turn off the camera and reattach the lens. Turn on the camera and press the shutter release button. If you receive an Error 99, turn the camera off and remove the lens.
  • Turn the camera so that it is face down, and gently clean the lens contacts on the camera body with a number 2 pencil eraser or soft cloth. The lens contacts are the eight small, gold pieces on the bottom of the lens mount. Be careful not to let any of the eraser scraps fall into the camera body.
  • Turn the lens so that the side that attaches to the camera is upside down. Use the eraser or soft cloth to clean the lens contacts on the lens, being careful not to let any eraser scraps fall into the lens.
  • Reattach the lens to the camera. Turn on the camera and press the shutter release button. If you are receiving an Error 99, the error is most likely caused by the lens. Take the lens to a professional camera technician for repair.
  • May 11, 2011 | Cameras

    1 Answer

    Error 99! Wont' take picture, the message states


    Go to the www.canon.com website and find out what Error 99 means. ted10

    Apr 18, 2009 | Canon EOS 400D / Rebel XTi Digital Camera

    1 Answer

    I am getting an error cf..tried to format card and get error 99


    I Googled the error code you're getting, and found a list of things to try and steps to attempt directly from Canon. Try out some of the stuff below, it should help.

    To isolate the cause of the issue, we suggest that you do the following:
    1. Turn off the camera.
    2. Remove the lens, battery, and CF card.
    3. Allow the camera to sit without power for approximately 20 minutes.
    4. Insert a fully charged battery, and turn on the camera.
    5. Depress the shutter button as you would to take a picture.
    Does the “ERR 99′ message appear? If it does, then the camera should be serviced. If it does not, then please proceed to the next set of steps:
    1. Turn off the camera.
    2. Insert the CF card.
    3. Turn on the camera.
    4. Format the CF card in the camera.
    5. Depress the shutter button as you would to take a picture.
    Does the “ERR 99′ message appear? If so, then the CF card is the most
    likely source of the issue. Try using a different card.
    If the message does not appear, please complete the following steps:
    1. Turn off the camera.
    2. Clean the lens contacts by gently rubbing them with a pencil eraser
    or soft cloth. Be careful that you do not let any debris fall into the
    camera body.
    3. Reattach your lens.
    4. Turn on the camera.
    5. Depress the shutter button as you would to take a picture.
    If the “ERR 99′ message only appears when one particular lens is attached, then that lens should be examined by a service technician.
    If you see the “ERR 99′ with a different Canon lens attached, then the camera should be serviced.

    Mar 19, 2009 | Canon Rebel XT / EOS 350D Digital Camera

    2 Answers

    Error 99 appears in pattern, every time


    Not sure about the pattern of errors, but the advice for error 99 diagnosis is to try the following diagnosis steps to isolate the cause of the issue:-
    1. Turn off the camera.
    2. Remove the lens, battery, and CF card.
    3. Allow the camera to sit without power for approximately 20 minutes.
    4. Insert only a fully charged battery, and turn on the camera.
    5. Depress the shutter button as you would to take a picture.

    Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
    1. Turn off the camera.
    2. Insert the CF card.
    3. Turn on the camera.
    4. Format the CF card in the camera.
    5. Depress the shutter button as you would to take a picture.

    Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
    1. Turn off the camera.
    2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
    3. Reattach your lens.
    4. Turn on the camera.
    5. Depress the shutter button as you would to take a picture.

    If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
    If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

    Feb 09, 2009 | Canon Digital Rebel / EOS-300D Digital...

    2 Answers

    Error 99


    Error 99 is an "unspecified" error. It can sometimes be due to poor communication between the lens and camera. Here are some things to try:

    1) Turn the camera off. Remove the memory card. Remove the lens. Replace the lens. Turn the camera on. Replace the memory card.

    2) If that doesn't fix the problem, try cleaning the contacts on the lens and camera. Turn the camera off and remove the lens. Hold the lens upside down (contacts down) and gently rub the contacts with a clean pencil eraser. Be very careful to ensure that the eraser debris falls on the table and not into the lens. Repeat with the camera body, also holding it upside down (contacts down) as you clean. Replace the lens.

    If neither of these work, then you need to send the camera in to Canon for repair.

    Dec 16, 2008 | Canon Digital Rebel XT / EOS 350D Digital...

    1 Answer

    ERROR 99


    if you have a DSLR and your'e getting this "error 99" it may be associated with the particular lens youre using. try turning off the camera and removing the battery, the lens, and the memory card. let it sit for half an hour. reinsert the battery only and depress the shutter button as if you were to take a normal picture. if error 99 occurs again, then the camera needs servicing. if it error 99 doesn't occur at this point, turn the camera off and install the memory card. format the memory card while it's in the camera and press the shutter button as if youw ere to take a normal picture again. if you see error 99, then the problem probably lies with the memory card. if it doesn't occur, turn off the camera and install the lens. again, power on the camera and press the shutter as if you are taking a normal picture. if the error occurs, then it's with the lens. try to clean the lens including the connection points both on the camera and the lens. if the error code still occurs, try different lens to narrow it down to which particular lens is giving the issue. if it happends with all the lens, then the camera needs to be serviced.

    Sep 16, 2008 | Canon Cameras

    2 Answers

    I have error 99 in my camera canon 400d


    Ifd the camera is only 3 months old - return it for replacement

    Sep 01, 2008 | Canon EOS 400D / Rebel XTi Digital Camera

    2 Answers

    Error 99 on 30D Canon


    Had this problem before and i found this guide online

    1. Turn off the camera.
    2. Remove the lens, battery, and CF card.
    3. Allow the camera to sit without power for approximately 20 minutes.
    4. Insert a fully charged battery, and turn on the camera.
    5. Depress the shutter button as you would to take a picture.
    Does the “ERR 99′ message appear? If it does, then the camera should be
    serviced. If it does not, then please proceed to the next set of steps:
    1. Turn off the camera.
    2. Insert the CF card.
    3. Turn on the camera.
    4. Format the CF card in the camera.
    5. Depress the shutter button as you would to take a picture.
    Does the “ERR 99′ message appear? If so, then the CF card is the most
    likely source of the issue. Try using a different card.
    If the message does not appear, please complete the following steps:
    1. Turn off the camera.
    2. Clean the lens contacts by gently rubbing them with a pencil eraser
    or soft cloth. Be careful that you do not let any debris fall into the
    camera body.
    3. Reattach your lens.
    4. Turn on the camera.
    5. Depress the shutter button as you would to take a picture.
    If the “ERR 99′ message only appears when one particular lens is
    attached, then that lens should be examined by a service technician.
    If you see the “ERR 99′ with a different Canon lens attached, then the
    camera should be serviced.

    Feb 22, 2008 | Canon EOS 30D Digital Camera with 18-55mm...

    3 Answers

    I have error 99 in my camera canon 400d


    Error 99 is a general fatal error.
    which includes the problems above mentioned by Q4SteveB but also many others.

    It can be caused by a dicky shutter, problems with the CF card interface.

    If cleaning and trying a different lens has not worked. Not definitive but as a rule of thumb...
    If it letting you take one picture then giving error 99.. and the picture is saved to the card (but may just be black) this is most likely the shutter needs replacing..

    If it takes a picture and gives error 99 but there is no picture on the card or the picture is 0KB its a CF interface problem.

    If you get an error 99 when you plug in the USB its a USB interface error, you can try a different cable but unfortunately in most cases if another lens or cable wont work it needs repair

    Feb 22, 2008 | Canon EOS 30D Body Only Digital Camera

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