Question about Hotpoint HSS25GFP Side by Side Refrigerator

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GE HSS25GFP not cooling at all

I have a GE Hotpoint side by side model #HSS25GFP. It stopped cooling yesterday and I don't hear the compressor kicking on. I unplugged it and cleaned off the back, underside, etc. In plugging it back in today I realized that all I hear is a click at what seems to be the "breaker" panel inside of the rear of frig. Lights work and it has power. It is only 3 years old. Any suggestions???

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  • smknjojo Dec 13, 2008

    i have the exact same problem.please help!



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May be a problem related to the compressor. Click may be the overload protector on the compressor tripping. If it is a problem with the compressor it should be covered by warranty if it is only three years old.

Posted on May 23, 2008


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1 Answer

HSS25GFP Neither side will cool down inside. Both sides set on 9

Hi... I don't know this particular machine... but I'll assume there are 2 separate thermostats as the temps are different. The purpose of the fan is simply to circulate cold air... It doesn't matter if there is one or two compressors as a fault is affecting both sides... I would say motherboard/supply problem.

Feb 14, 2014 | Hotpoint Refrigerators

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I have a Hotpoint model HSS25GFPAWW. It stopped cooling, fridge and freezer side. Removed the back panel, fan was not on and compressor was hot.

Unplug the refrigerator, remove the relay from the compressor and give it a shake. If it rattles, it is bad and needs to be replaced. Here is that part. But, since you said the fan was not running I suspect the control board is bad. Here is a link to that part also.
Keep me posted as to your findings.

Oct 18, 2012 | Hotpoint HSS25GFP Side by Side...

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Hot point Manufactured by GE MD# HSS25GFPE WW Not Cooling Fridge or Freezer.

Is compressor (black canister)running? It should be very warm if it is. If not, motherboard is most likely bad.

Oct 20, 2017 | Hotpoint HSS25GFP Side by Side...

1 Answer

I have a Hotpoint HSS25GFPEWW side by side.....initially the ice maker stopped crushing and dispensing ice....then the freezer started to warm. I cleaned the condenser coils and confirmed the condenser...

dead if the compressor is running and theres no cooling or frost on the evaporator you have leaked out all your freon only way to fix is call a pro about 600$ to fix

Aug 15, 2012 | Hotpoint HSS25GFP Side by Side...

1 Answer

Hotpoint fridge freezer ffa60 frost free bottom freezer has stopped working top fridge is ok 6 years old help!


Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

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Oct 30, 2010 | Hotpoint HSS25GFP Side by Side...

1 Answer

I have a Hotpoint model HSS221FMD & works when I unplug, & thaw freezer. Then after a while running, the cooling stops on the fridge side & the freezer cools a little & frosts up

This sounds like a bad thermostat. not a very expensive fix but i would call in the pro's mainly due to its location and frail parts. This should be around $100. Give or take a little. Good luck.

Jun 05, 2009 | Hotpoint HSS25GFP Side by Side...

1 Answer

I have hss25gfp side by side the freezer stopped freezing and it very hot on the middle divider. I took off the bottom on the back and it was caked with a bunch of lint. I cleaned it off. But noticed the...

If the compressor is running the condenser fan should be too. If the fan does not run the compressor will overheat and stop. If you cool the underside with a small box fan and the chill returns to the box, replace the condenser fan.

May 29, 2009 | Hotpoint HSS25GFP Side by Side...

1 Answer

Maytag side by side

Sounds like a compressor problem. Unplug it and check the condenser for cleanliness. Clean if you see any dust build-up. Condenser may be located in back behind a removable panel. be sure to reinstall the panel when you are done. If the compressor is hot allow it to cool off and plug the refrigerator back in. If you get a hum and click from the compressor call for a service tech.

May 22, 2008 | Hotpoint HSS25GFP Side by Side...

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