Question about Sony Handycam DCR-HC30 Mini DV Digital Camcorder

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The tape department will not open. I press eject, but nothing happens. My battery is fully charged.

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This can be caused by several problems including a defective eject switch in the cameras internal circuitry and can usually be repaired fairly inexpensively. However, it’s not a user serviceable problem and will need to be repaired qualified service technician.

My name is Rick and I’m a professional repair technician with over 20 years in the business and have repaired many of these. I’m semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Posted on Sep 12, 2010

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Handy cam hi8 dcr


Try removing the battery and charging it. Then put the battery back on the camera. This will reset the cassette system. The cassette should open or close depending upon what status it is in. Once you get the camera to eject fully, clean your heads with a dry head cleaner cassette for Hi8 video. If your camera is still eating tape, could be a broken pin or damaged heads.

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It could be a couple of different issues. These things could help.
(1) Power OFF the camera, remove battery then replace the battery, power up the cam and try to eject tape again. Nothing? try...
(2) Gently press inward on the tape cover with both thumbs a few times. Then, while pressing gently inward with one hand, press the release/eject-tape function until you hear a click or release sound. Then, if it doesn't open automatically, gently "help" open the hatch.

If it remains stuck, after follwing these steps a few times it would be my guess that perhaps the camera has been dropped in a way that jammed the mechanism controlling the eject function.

TIPS that may prevent having eject problems: When loading tape, be sure to insert the tape correctly and slowly, makeing sure the tape is placed properly. Gently press on the specific location indicated to close the tape holder, and wait for the tape to "seat" properly before closing any other part of the tape cover or hatch mechanism. Taking a few extra seconds when loading the tape can save extended frustration later.

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Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
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NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required .

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I had a similar problem last few days with my ZR60.
The problem I had was that the tape won't eject and on repeated attempts to eject it would eject as if it had a mind of its own.
I was messing with it a little bit and realized that the door was not opening fully. Being a delicate item I didn't realize that I was not fully opening the door may be because there was a little friction in the pivot pins or what ever.
Try to gently swing the door open fully and see if it helps.
Since I discovered this problem I tried 10-12 times, and every time it would eject the tape and load it.
I was almost going to give up this camcorder last night thank GOD, I am able to use it.
Good Luck to you.

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I had a similar problem with a Panasonic VCR. It would not eject the tape and gave an error code. I found that the door does not quite fully open, so that the top of the tape hits the door and cannot eject. If I turn off and then turn on the VCR the error code disappears. Then I press the eject button and simultaneously hold the door fully open with one finger until the tape starts to eject and clears the door.

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