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A frozen digital camera

We have a styleshot digital camera that froze. We've tried to shut it down as well as trying to plug it back into the computer, nothing seems to work and I don't know what to do next that could possibly unfreeze it. ould you help me please???? I have a Panasonic Lumix DMC FZ20. I can turn it on but it is frozen. I cannot take pictures, I can use the view finder but cannot switch to the LCD. Neither the zoom nor any buttons work. Is there a reset button or something to reset the whole thing?

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  • Geezerdout May 27, 2008

    When in "take a picture mode" only the viewfinder function works but no buttons work (ie shutter button, zoom button, diff foto mode buttons). Since no buttons function I cannot switch to the "view LCD mode" but the LCD screen turns on when I turn the mode dial to view the memory card but I can only view the current foto and no others since the advance forward or back do not work.

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3 Answers

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  • Cameras Expert
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Dont panic, just take batteries out, turn camera off take your lens off pull your card out then put back in put batteries back in put lens back on and you should be alright. If not call Nikon.

Posted on Feb 11, 2015

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  • Master
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Hi, the problem your having is going to be the lense the only thing to try is removing the battery and any mem card thats in it then hold the camera in one hand and then hit it into the palm of your other hand so as to shock the camera doing this should remove anything thats jamming the lense and stopping it from workinf. Failing this their isnt much you can do as this means the lense motor no longer works. This is a common problem usually due to the fact the pressure has been put on the lense forcing it past the point where it is.
Even if the camera has been switched on and your hand is touching the lense this can be enough to cause the problem your having.
Get back to me after you try shocking the camere doing this should remove anything thats become jammed.
The other thing to try is when you switch it on try pulling the lense out a bit as it would normally make sure camera is in picture mode then try this as this can sometimes free the lense also ok get back to me ok

Posted on May 14, 2008

  • paul proctor May 14, 2008

    Hi, can you check if any buttons work as it only takes one button to be jammed down to stop all the buttons from working.
    The best way to do this is by pressing the buttons towards the edge of each button so that the button pops back up this usually does the trick and hopefully solves your problem if it is a stuck button.

    Also when the camera is not in take picture mode can you access the photos and the camera's menu ie setup and view picture's.
    Try for me then get back to me ok.
    So have the camera in view picture mode and then let me know if you can still navigate the camera's menu and setup and also see if it lets you view the picture's thats all ready on their.

    The only way of any kind of reset is by doing what bestdarngood says but 5 min wont do it it needs to be for an whole hour.
    So also give this a try then please get back to me so we can assist you further ok


  • paul proctor May 27, 2008

    Hi, this problem sounds like it could be a button that is stuck or in the worst case it could be damage to the board itself.
    The only way of checking the buttons is to remove the case and clean all the contacts on the board where the buttons press and also clean the buttons themselves the problem with this is that these are extremely hard to get apart and it is really easy to damage these beyond repair by doing this.
    So unless you can find a camera shop that will do this for you then the only way is to do it yourself but their is risk involved and could end up with a camera that dont work.
    This is upto you but it does sound like it could either be a stuck button or it could just be that the lense is stuck and this is causing the camera to not allow the buttons to work so as not to cause any more damage to the camera.
    Hope this is some help if you have any questions then get back to me and ill do my best to assist you further ok


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  • Master
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Have you tried removing the battery at all?

Posted on May 14, 2008

  • Benjamin Patri
    Benjamin Patri May 14, 2008

    the lens isn't the problem, you just need to remove the battery for about 5 minutes and try the camera again. Let me know how this works and if it doesn't we can try further options

  • Benjamin Patri
    Benjamin Patri May 19, 2008

    Please update me on the current situation with this camera. Did you try my suggestion?

    I would be glad to help you further but if you got it working again, then please leave me some feedback by rating my solution. Thanks.

    Have a Great Day!


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