Question about Siemens Gigaset 8825 Cordless Phone

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I have a Siemens Gigaset 8825 phone system and just bought the HP 8500 All-in-One Officejet Pro. When the Siemens is plugged into the Ext-2 port, the fax test for the HP fails, stating that I am using the wrong phone cord. The problem is not the cords (using 2-wire phone cord), but rather is the phone. When I plug another phone into the system, it works OK. Do I need a new phone system, or is there a fix for this apparent incompatibility?

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  • Ben Anderson Sep 12, 2010

    I have tried all phone cord options and the problem persists. It may be that the Gigaset 8825 is not compatible with my new HP printer. Has anyone successfully used the Gigaset 8825 in combination with the fax function of the HP Pro 8500 All-in-One printer?

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2 Answers

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Hi,,

To be honest, i have never seen such a problem between Siemens and HP officejet printers.As of now, i have not even heard of any patch / bypass for the same. Make sure that the cord is correct. If the cord is correct, there is no other option than to use a different phone.

I wish i could have a better solution.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Sep 12, 2010

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Hello,

From your statement it show that the phone (Gigaset 8825) to be wrong in function this is because the wire that you are making use of on the connection might not be compatible with phone to carry out is assignment a it expected of it ,

what you are to do to get well the problem is from, first of all make use of the other phone wire that work out with the phone Gigaset 8825 to test run your Gigaset 8825 phone to sell if it will work then the problem is not from the phone it from the wire that you are making use of for the connection ,but if the problem remain the same then it the mean that all test running has been carry out to determine well the problem is from,
mean that you will have to return the phone to store of purchase that is if the phone fail to out the other phone wire but if it work with it then also mean that the wire is not compatible with the phone which will need a replacement.
please note this information DO NOT damage the HP 8500 all in one before going to the store for replacement .
hope this help is any way ?

thank you and thank for using fixya.

Posted on Sep 12, 2010

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1. Press MENU.

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I have the same phone system, and *think* you may be able to fix the problem by adjusting the amount of rings before answer on each unit. This assumes there is an auto answer system engaged. Hope that helps some.

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