Question about Toshiba DKT-2020 Corded Phone

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Don't have manual and phone shows "SENT" and ext #?

I tried to call someone and they were on the phone, busy. So I tried to hit MESSAGE to leave one, but nothing happened. Then when I hang up the phone, the display screen shows "SENT" and the person's ext # I just tried to leave a message with... how do I get that "SENT" message to go away? Or did I leave a message without knowing it, and when that extension checks their messages, my message will disappear?

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  • Anonymous Jun 11, 2008

    How do you get rid of the "Sent" message?

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I want to setting toshiba dkt-2020 code number

Posted on May 26, 2008

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This is what I wrote up for our inhouse manual on telephone administration for this phone:


Problem: An employee pushes the Message button to receive a message but it calls someone else's desk. This is caused by whichever extension the phone forwards to when pushing the Message light. For example: if the person at 333 pushes their blinking message light and it forwards to 316 that means that the person at 316 most likely tried to call 333, got a busy signal and accidentally pushed the Message button before hanging up thus setting 333 to call forward to their extension when they got off the phone.


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