Question about Proform 775 Crosstrainer Treadmill - Free Silver Service Delivery!
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Posted on Jan 02, 2017
My jack screw needed to be adjusted. It is a long screw about 1" in diameter. If you take the cover off, you should clearly see the jack screw. If you adjust the incline with the cover off, you should see the jack screw rotate. One end of the jack screw may have come out allowing the screw to rotate freely and not raise the incline. If you can reengage the screw, it may work. I don't know if this will help, but I needed to do it.
Posted on Jan 11, 2009
SOURCE: proform 360p stuck on incline
I had the exact same problem.
This usually happens if you switch it off at the mains while the incline is adjusting or is somewhere other than lowest. You should always make sure before finishing off, to lower everything.
Now for the solution: If you open up the case it has 5 or 6 black philips (cross head) screws (use your user manual if you don't have your original go to proform and find the support link and download the .PDF if your model is not available get the one before or after in the same model product line (model number is below the power input)).
Make sure you remove the power before opening the cover, obviously.
Anyway, once opened, you should find a sheet of paper wrapped around in some plastic wallet. On that paper it should explain everything. Try not to mess with too much things in the settings, otherwise you might mess it up badly.
Mine is something like: Hold the speed up (+) button and then while holding the button insert the key - that will get you to the service menu (obviously the power has to be connected).
Once in the menu pressing the incline up does a self-calibration (maximum up and maximum down) after that it should be perfect.
Remove the key any time to come out of that mode and resume normal operation.
I may not find this place for any more replies 'cos i only found this site by accident. While looking for info. on my burnt out motor model: PETL 3013.6 .... But i have come across someone selling a faulty one on ebay for like 5 quids... it's picking it up the trouble!
Posted on May 31, 2009
My proform treadmill is stuck on the highest incline (10) and it doesn't budge from there..Help my workouts are killing me!
Posted on Jun 24, 2009
i just called the manufacturer on this and found out i have a faulty control panel, but these are the steps they told me to go through to reset. If it works, then you are good, if not, you may also have a control panel issue.
1. plug in and turn on treadmill, keep red key out
2. press and hold the stop button and speed up button at the same time and hold them while you insert the red key
3. after red key is inserted, let go of both buttons
**CAUTION - be sure to stand on side bars of treadmill, clear of the belt for this next part bc it will go VERY FAST***
4. press stop button once
5. press speed up button until it reads 85 (see what i mean?!)
6. press stop button once
7. press incline down or up one time and it should get back into normal mode. mine just started a series of flashing lights and "8"s in all the "windows" so my panel needs to be replaced. here is the number i called - 1-877-993-7999. Good Luck!
Posted on Jan 06, 2010
Press the Stop and the Speed Up keys down while inserting the safety key.
Press the Stop key one time. The Time window should read EP:2P. Some newer models may also say FP, Pass, or the like. This means that it passes the EPROM test.
Press either incline key and the incline will calibrate automatically.
After completing calibration of incline, press the Stop key and then remove the safety key.
Posted on Jun 14, 2010
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