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I printed one sheet this morning & the next page I tried to print, my printer said "Paper Jam, Hit OK to continue". I did, but it just keeps trying to feed the paper & continues to give the same message. It has picked up the paper a couple of times & partially feeds it through, but then quits. It says Paper Jam again, so I hit OK & it feeds it through farther. Is there something you can do to help me or should I just go buy a new printer? I've had it for 4-5 years.
Most printers are pretty cheap now so replacement is always an option....on the other hand, I will spend countless hours trying to figure out what is wrong first. Remove all paper first, open printer and check for pieces of torn paper or debris, if you have a can of air you can blow out the insides to clean. Put 3 or 4 sheets of paper in, print a test page and watch carefully how paper advances...is it straight or crooked when being loaded? Is printer trying to pull more than 1 sheet at a time? Good luck
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You will have to take the printer apart and open up the part where paper gets printed out from and take the stuck papers out.You should replace the sensor too.
Try using regular paper on unit as specified by Samsung. If that does not resolve the issue then the hassle lies with the paper feed mechanism. Often a good cleaning of all the rollers in the path can take care of the issue.
How to clear and avoid paper jams Follow
these instructions to remove and/or avoid paper jams and misfeeds in
your Lexmark X3500, X4500, X4600 & X4800 Series All-In-One. Paper jam in the printer Remove the paper manually
Press to turn off the printer.
Firmly grasp the paper, and gently pull it out.
Press to turn the printer back on.
NOTE:
Check inside the printer to ensure that all the paper is removed. Any
small pieces of paper left in the printer will continue to cause paper
jams. Paper jam in the paper support
Press to turn off the printer.
Firmly grasp the paper, and gently pull it out.
Press to turn the printer back on.
Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together. Try one or more of the following: Check paper condition
Use only new, unwrinkled paper.
Check paper loading
Load a smaller amount of paper into the printer.
Load
paper with the print side facing you. (If you are not sure which side
is the printable side, see the instructions that came with the paper.)
Remove each page as it is printed
Remove each page as it exits, and let it dry completely before stacking.
Adjust the paper guides
When using media less than 8.5 inches wide
To rest against the edges of the paper or media, making sure it does not buckle
Printer does not feed paper, envelopes, or specialty media These are possible solutions. Try one or more of the following: Check for paper jams
Check
for and clear any paper jams. For more information, see "Paper jam in
the printer" and "Paper jam in the paper support" above.
Check media loading
Verify that the specialty media is loaded correctly.
Try loading one page, envelope, or sheet of specialty media at a time.
Check printer default and pause settings
Click: • In Windows XP (default Start menu): StartPrinters and Faxes. • In Windows XP (Classic Start menu): StartSettings Printers and Faxes. • In Windows Vista (default Start Menu): Control PanelPrinters (under Hardware and Sound). • In Windows Vista (Classic Start menu): SettingsPrinters.
Double-click the print queue device.
Click Printer. • Make sure no check mark appears next to Pause Printing. •
If a check mark does not appear next to Set As Default Printer, you
must select the print queue device for each file you want to print.
Banner paper jams There are many possible solutions. Try one or more of the following: Clear banner paper jams
Press to turn off the printer.
Remove the jammed banner paper from the printer.
Review banner printing checklist
Use only the number of sheets needed for the banner.
Select the following settings to enable the printer to feed paper continuously without jamming:
With a document open, click FilePrint.
Click Properties, Preferences, Options, or Setup.
Select the PaperSetup tab.
From the Paper Size area, select Banner.
Select Letter Banner or A4Banner as the paper size.
Throw this thing out as it is clearly rubbish. HP inkjet printers will **** the life and money out of you. Get a Brother HL-2170W and you will have care free printing for cheap.
When a paper jam occurs, the printer will stop printing and the Continue (1) and Paper Jam (2) lights on the operator panel will come on. See the illustration below.
When you experience a paper jam, it is recommended that you check and clear the entire paper path. To clear a paper jam, do the following:
If you are feeding paper from a paper tray, first remove the tray. Look for and remove any jammed or damaged paper you find.
Open the front cover and remove the print cartridge assembly. IMPORTANT! Do
not leave the print cartridge assembly exposed to direct light,
especially sunlight, for an extended period of time. Extended exposure
to light will damage the green photoconductor roller and cause print
quality problems.
Remove any paper you find jammed in the area behind the print cartridge assembly.
Also lift the flap at the front of the printer and remove any paper you find jammed beneath the flap.
Open the rear exit door/cover of the printer and remove any jammed paper you find there.
Once you have confirmed that the entire paper path is
clear, reinstall the print cartridge assembly. Close all the printer
covers/doors. Reinstall any paper trays you removed.
Press the Continue button to resume printing. NOTE: The printer should reprint the page(s) that caused the paper jam.
If the paper continues to jam, press the Continue button twice quickly while the Continue and Paper Jam
lights are on. This will cause the operator panel to display
the secondary error paper jam light sequence. The secondary error code
will tell you where the printer thinks the problem has arisen. For more
information, see the 'Secondary Error Codes' section on page 69 of the User's Guide.
the only thing that can be done is to go to your printers and faxes folder and looking for your HP printer icon, right click on it and select uninstal, switch off and remove printer from the usb port
Next go to add/remove programmes and look for any HP printer software listing and uninstall it and restart the pc.
If you have the installation cd that came with the printer reinstall the driver and when prompted reconnect the printer to a usb port preferebly a different one than before if you have spare and continue.
reset the HP printer to the default printer if not already been prompted to do so by the software and try again printing, if the result is the same the printer itself is faulty and requires servicing or replacing
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