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Issue with Malware

I am having a problem with Malware that has infected my system and keeps giving me virus alerts and when I try to fix it, the problem either by not being deletab, or sending me o an orderpage t buy he product. Itkeepstellin me ha I have an Adware.win32.spyshredder spyware Trojan horse. The link leads to a pam page. Please help me. This been driving me nuts for days now.

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  • Silverstar68 May 14, 2008

    It is also telling me I have a worm.win32.netbooster. PLEASE HELP

  • Silverstar68 May 16, 2008

    I Tried what you suggested and it did not take care of the issue. I then contacted TrendMicro customer support and they had me do a scan in safe mode with their suggested cleaner and that did NOT work either. I do not know what to do now.

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Try http://housecall65.trendmicro.com/
Its an online service and its FREE.

Hope that helps!

If your issue is not resolved, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am here at your service.

P.S. - You can rate a solution with one of four ratings as explained under (remember that at times a bit of to and fro dialogue may be necessary to resolve an issue).

  • "FixYa!" - The solution provides great advice on how to solve the problem.
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Thank you for using FIXYA!

IrishDruid

Posted on May 14, 2008

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hello,





    This thread has gone 14 days or more without a response.
    Please close the thread with a “FixYa” or “Helpful” rating.





    Or post back with latest developments, what steps you took,
    etc. and I will assist you further as best I can.





    Thank you.


    IrishDruid




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When I turned on my computer this morning I got this message saying your computer might be infected with: Sality.AN. Then message asking me to buy this antivirus called Defender pro 2015.


You almost NEVER have to completely format a hard drive to remove a virus.

If you can get into safe mode run a system restore to before the infection, if you can't boot into safe mode then you'll need to get on another computer that can access the internet and download HITMANPRO. Their site explains how to make a USB stick with KICKSTARTER so you can boot from that and it will allow you to remove the bug(s)

Hope that helps.

Apr 22, 2015 | Computer Utilities & Maintenance

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Protect Your PC From The Worst Virus Ever


What Is Cryptolocker Virus? How Did I Get Infected With The Ransomware Malware?
So how exactly does Cryptolocker virus work, and how did you manage to become infected with the malware? Basically, CryptoLocker is a ransomware program that encrypts certain files on your computer using a mixture of RSA & AES encryption. When it has finished encrypting your files, it will display the Crypto Locker payment program information (red screen). How did you manage to get Cryptolocker virus on your copter to begin with? There's a pretty good chance if you became infected with the Crypto locker ransomware, it came to you in the form of a phishing email. Basically, one of these emails is a message that looks somewhat official and with it is some kind of attachment. It may be a .pdf or look like a scanned document of some kind. Once the attachment is opened, Cryptolocker virus begins its dirty work.

Once Cryptolocker virus has made it's way to your computer, it begins to targets files with the following extensions:
*.odt, *.ods, *.odp, *.odm, *.odc, *.odb, *.doc, *.docx, *.docm, *.wps, *.xls, *.xlsx, *.xlsm, *.xlsb, *.xlk, *.ppt, *.pptx, *.pptm, *.mdb, *.accdb, *.pst, *.dwg, *.dxf, *.dxg, *.wpd, *.rtf, *.wb2, *.mdf, *.dbf, *.psd, *.pdd, *.pdf, *.eps, *.ai, *.indd, *.cdr, *.jpg, *.jpe, img_*.jpg, *.dng, *.3fr, *.arw, *.srf, *.sr2, *.bay, *.crw, *.cr2, *.dcr, *.kdc, *.erf, *.mef, *.mrw, *.nef, *.nrw, *.orf, *.raf, *.raw, *.rwl, *.rw2, *.r3d, *.ptx, *.pef, *.srw, *.x3f, *.der, *.cer, *.crt, *.pem, *.pfx, *.p12, *.p7b, *.p7c
For those who don't know much about computers, files like .doc or .docx would be your word documents, while .jpg and .img target your photos, just to name a few of the files which are being attacked. When Cryptolocker ransomware finds files with these extensions, it encrypts them using a public key and then makes a record of the file in the Windows registry under HKEY_CURRENT_USERSoftwareCryptoLockerFiles.
After all the encryption competes, you then get the dreaded red screen demanding themalware removal ransom. Although payment will result in decryption of your files, many professionals are suggesting you not pay the fines right away as there are other free ways to remove the virus and restore your files. Here's how.

Cryptolocker Virus Removal: What To Do Once You Realize You Are Infected
1) If your computer has been infected by CryptoLocker, disconnect from your wireless or wired network right away to prevent further file encryption.
2) Decide if you want to pay the ransom and have files decrypted or try to restore the files yourself.
3) If you choose to pay the ransom, do it BEFORE removing the virus. Once the ransom is paid, your files will all become decrypted over the course of 3-4 days.
4) After paying the ransom you may go ahead and remove the malware either using the freeMalwarebytes program featured in the video below or using a paid antivirus program on your computer
5) If you choose to try to restore your files instead DO NOT attempt to remove the malware yet! Go to the next section on restoring files infected by Crypto locker.


How to Decrypt / Restore Files Encrypted By The Ransomware
1) You will need to do a System Restore of sorts on your files via something called Shadow copies.
2) To restore the previous version of a document or file, just right-click the file in question and choose Properties.
3) If System Restore is you should be able to see the Previous Versions tab in the Properties window. This will list all of the versions on record of the file.
4) Choose a version before the Cryptolocker infection and click either Copy or Restore
5) Want to quickly see all the shadow copies on your system? Read the next section
How to Decrypt Multiple Files Encrypted By Cryptolocker Virus At Once
1) Download ShadowExplorer - a free tool for exploring available shadow copies on your system. This tool will allow you to restore multiple files at once, which have been affected by Cryptlocker, decrypting them as they were before the infection.
2) When you install and run the tool, select the drive and the shadow copy date and time from the drop-down menu. Then, choose the folder and file you want.
3) Right-click and select Export. Choose where to restore the file.

If you have files, photos, music and email you cant risk loosing, I highly recommend Carbonite to backup your PC on a regular basis. You can get a free trial here:

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on Dec 15, 2014 | Internet Security Systems Computer...

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How to remove a virus - free virus protection/removal software


<span>How to Remove a Virus With Software Recommendations</span><br /><br />In this tech article I will go over methods to protect and remove viruses from your computer. Viruses can cripple a computer and steal your personal information. You should protect your computer at all times and learn what and what not to do on the internet. <br /><br /><span>Free Virus Protection Tools</span><br />The following programs are free and highly recommended. <br /><br /><a href="http://www.safer-networking.org/en/index.html">Spybot Search and Destroy </a>- This tool will scan and clean your computer from spyware. It will also run actively in the background to protect against infection. <br /><br /><a href="http://www.malwarebytes.org/">MalwareBytes </a>- You can use MalwareBytes to remove all forms of viruses from your computer but it cost extra to have the real time protection. Nonetheless, a very good tool and free to use. <br /><br /><a href="http://www.avg.com/us-en/free-antivirus-download">AVG Anti-Virus</a> - The basic software is free and provides protection against viruses and spyware. It also has link scanning which can come in handy. <br /><br />It is important to keep these software utilities up to date with the latest virus definitions needed to protect and clean your computer. <br /><br /><br /><span>Removing Viruses</span><br /><br />-If by some chance you are already infected or the programs happen to let your computer get infected(not likely) then you need to take certain steps in order to completely remove the virus. If you have <span style="font-weight: bold;">System Restore</span> active in Microsoft Windows, you can restore the computer to a state before the infection. Afterwards, do complete scans of the computer using the programs above.<br /><br />-Malware will stop anti virus programs from running, and other basic computer functions needed to remove viruses like Task Manager and System Restore. If you are at a point of infection where you can't use any of your basic computer functions. You will need to boot the computer into Safe Mode without Networking(no internet). Once you boot into safe mode, run system restore or your virus removal programs. <br /><br />-You can boot into safe mode by continually pressing F8 as the computer is booting up. Then choose the Safe Mode option. <br /><br />-Be careful when using Facebook. There is a new trick going around to spread nasty viruses. Basically, the facebook app pretends to show you who your top friends are. There are no programs that can do this so if you see anything like this come your way, do not click it. Also, do not login to any facebook login except at the main facebook site. If you click on a link in facebook it may take you to a fake login page so be wary.<br /><br />-Be careful when clicking attachments in emails. Only open attachments from people you trust. Be sure to scan the attachments before you actually run/open them on your computer.<br /><br />-Be careful when downloading programs from websites you are not familiar with.<br /><br />-Make sure to keep Microsoft Windows up to date. New viruses and exploits are created monthly and Windows updates is a first line of defense.<br /><br />With these tools and tips, you should now be better protected against virus infection. I hope this article was informative. Be sure to check out my other tech articles by clicking on my profile name and then click Tips inside of my profile. <br /><br />Regards,<br />G33k<br /><br /><br /><br /><br /><br /><br /><br /><span>Keywords</span><br style="font-weight: bold;" /><span style="font-weight: bold;">How to remove a Virus, how to remove virus, remove a virus, how to remove a computer virus, how to remove malware, remove virus, removing viruses, Trojan remover, free virus removal, free virus software, free virus removal software, free virus removal tools, free virus tools, virus protection</span>

on Jun 22, 2011 | Computer Utilities & Maintenance

1 Answer

Fix-it utilities won't go online, to complete activation and register


Your connection may be compromised and/or internet provider is having line problems. Check for any malware or virus infections, and maintain the computer for optimum use. Get Malwarebytes .com programs to protect you, its Free.

Jan 22, 2014 | Avanquest Fix-It Utilities 8 Professional:...

5 Answers

Malware keeps popping up on my screen. To get into Internet Explorer I have to click on and then delete because Malware keeps coming up on the screen. I have to keep on clicking onto Internet Explorer...


You need a decent antivirus program to tackle this.

if its already infected your pc, you have following option:

save all docs to external hdd or cd/dvd, and run recovery on pc/laptop. (back to original factory settings)

or take out hdd, attach it to another pc / laptop which is not infected and run virus scan on the infected hdd. (you will require appropriate SATA / IDE /USB connector cables for this process).

Let me know how you get on!

Mar 19, 2011 | Malware Remover Malware Scanner

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Introduction to Quick Heal Anti-virus


<p>Quick Heal Antivirus is a PC tool to keep your protected against all viruses that may get into your hard disk without your authorization.<br /> <p> <br /> <p>This piece of software is a practical antivirus and counts with all the necessary functions to keep your PC in perfect conditions. Your system will be protected as this piece of software is found active in the system tray, alert to any potential infection. Quick Heal Antivirus Program protects your laptops and desktops and provides protection against malicious threats that can spread into your system when you are browsing the Internet, checking mails, chatting, etc.<br /> <p> <br /> <p>Upon installation, it acts as a shield against viruses, worms, Trojans, spywares and other malicious threats. It also provides security against new and unknown threats with Quick Heal's renowned DNAScan Technology. It utilizes minimum system resources, thereby giving complete protection to your system without slowing it down.<br /> <p> <br /> <p>Its improved Anti-Phishing feature ensures that you do not land on phishing sites when browsing the net. The Parental Control feature allows you to schedule Internet access for your children and its pre-configured restricted browsing ensures that children do not visit any unreliable sites.<br /> <p> <br /> <p>The PCTuner tools like Disk Cleanup, Registry Cleanup, Defragmenter, etc. improves the overall efficiency of your system and the PC2Mobile Scan feature scans, detects and removes malwares from your mobile phones. It comes with Antivirus, Anti spyware, Firewall, Anti malware and Anti rootkit to protect your pc from viruses, spywares, roguewares, rootkits and hackers and protects your files, scans and cleans infection from email attachments and Internet downloads automatically.

on Mar 26, 2011 | Quick Heal Technologies Quick Heal...

3 Answers

What is virus and their description


A computer virus is a computer program that infects files, make changes in OS , file system , & edits registry to spread itself for furthur infection. They do it by putting their own code into the exe file & executes as a normal program & creates problems like deleting/hiding data,download programs from particular websites automatically,denial of service,formatting disk & much more.
Commonly we use the term virus for all types of malware,spyware.
A true virus can only spread from one computer to another (in some form of executable code)when its host is taken to the target computer; for instance because auser sent it over a network or the Internet, or carried it on aremovable medium such as a floppy,cd & USB drives(most chances).

Oct 15, 2009 | Mcafee VirusScan 2006 Version 10.0 ...

1 Answer

Since I installed McAfee Totel Protection I have lost my exe. files, so I can not load programs up normally. I have to go to a file and open it up through explorer or my documents. I tried getting help...


It seems that your computer was infected by Virus which had affected some exe files. After installing McAfee, it removed those infected exe files due to which you are facing this issue. You may try a system restore to fix this issue, else you need to reinstall the Operating System.

Oct 02, 2009 | ValuSoft McAfee Total Protection 2009 - 3...

1 Answer

Avg update failed earlier today and then had issue w/ avg so looking at solutions I uninstalled avg, adware anniversity sw usede agv remover and that didn't help. So I keeping getting one the the 3 files...


You may want to look into this. This may be your issue with AVG anti virus. The Conficker worm mostly spreads across networks. If it finds a vulnerable computer, it turns off the automatic backup service, deletes previous restore points, disables many security services, blocks access to a number of security web sites and opens infected machines to receive additional programs from the malware’s creator. The worm then tries to spread itself to other computers on the same network.

Apr 05, 2009 | Computer Utilities & Maintenance

3 Answers

Win web security


Go here http://www.malwarebytes.org/mbam.php and download the Malware Byttes Anti-Malware Trial Application. That removes all of those Fake Virus Alerts. Just make sure you delete all system restore points aswell when the malware is removed, as otherwise it will just creep back in on the system.

Nov 25, 2008 | Computer Utilities & Maintenance

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Jan 16, 2017 | AVG Technologies USA Computer Utilities &...

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