Question about GE Microwave Ovens

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The turn table goes clockwise sometimes & counter clockwise sometimes.It also makes a groumbling noise.

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The motor for the turntable in these ovens is bi-directional. This is normal.

As for the noise, it is very common that the main turntable wheel track-ring under it is dirty at its wheels, or its pin-pushings have some wear. It is also posssible that the main turntable motor has become noisy from use and age.

I have had microwave ovens make a grumbly sound when one of the cooling fans are going defective.


Jerry G.



Posted on May 15, 2008

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I have a JES1142 which I purchased only one month ago. The turning plate rotates both clockwise and counter clockwise. When it rotates counterclockwise it makes a grinding sound. Why does it rotate bot...


It's normal for the motor to turn both ways, that's because of how the motor is made. As for the grinding noise, there's no reason the motor itself would make more noise turning one direction than in the other. The noise might be coming from the roller ring under the glass turntable. One of its wheels might be binding when it tries to turn counterclockwise.

Here's a test. Take the glass tray and roller ring out of the oven. Put a microwave-safe container with a cup or so of water in the oven and start it. Stop the oven and start it again, and the motor should turn the other way. If not, repeat this until you've seen the plastic coupling turn both directions. Note whether you still hear the noise as the motor turns each way. If you do, then there is something wrong with the motor and it should be replaced. If not, the noise is coming from the roller.

In either case, if the oven is truly only a month old it's still under warranty. Since you are concerned about the noise and are worried that the oven is defective, contact the store where you purchased it and see if they will exchange it or take it in for service. If the store can't help you, refer to the owner's manual for the service procedure to follow.

Hope this helps. Thanks for using Fixya!

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1 Answer

Microwave, model # jes738wj02


It's normal for it to rotate in either direction. It has to do with the position of the motor and the instantaneous line polarity at the time the power is engaged.

But the grinding noise may indicate a problem...

You can do a quick check. You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58

If yours sounds like it's grinding, etc., you may have a bad motor.

To replace it, you need to unplug power, then remove the bottom cover of the oven.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

We're happy to help and we appreciate your thoughtful rating of our answer.

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