Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer
Closing the HP Digital Imaging Monitor icon in your Windows system tray can cause your device to lose some of its scan functionality and result in the No scanning option error message. If this happens, you can restore full functionality by starting the HP Digital Imaging Monitor. If this doesn't help then the monitor is corrupted.
To fix that you must perform a full uninstall: first disconnect the printer from the pc. Next launch the official uninstaller. Then find and manually delete every single file and folder it has left behind - be very thorough, a lot of them will be in hidden folders, you must wipe them all. Then install and run a registry cleaner, one like
Then download (as in Save, not Run) all the installers you will need and install them in this exact order:
- printing utility
- scan utility
Once the install is completed it should work. If later the problem returns then use the scan utility to perform a diagnose and fix it.
Posted on Sep 12, 2010
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Posted on Jan 02, 2017
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