Question about Brother SE-270D Computerized Sewing Machine

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I've broken something!!!

I accidentally had the needle in the down position when I pushed the thread cartrige down. When this happened some sort of piece slipped out of place and came off. I'm not sure how to put it back. Can you HELP? I'm pretty sure it was the part that helped the thread through the needle.

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  • cet61 Jul 05, 2008

    Opps! I think I just did the same thing! My auto threader came down and the piece that holds the thread between so the auto threader can pick it through the needle fell off - what did you do?

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  • Jessica Byers Nov 14, 2008

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I think you will have to take it to a repair person. They can either fix it by putting it back together or if you need parts, they will do that .. it won't be cheap unless you are still under warranty. Best to take it to an authorized repair/ dealer.

Posted on May 23, 2008

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1 Answer

The thread cassette will push down but won't thread the needle

Threaders have to be right on target through the eye of the needle. You can look and see if the threading wire is to the left or right of the eye of the needle. Adjust the wire with a very small needle nose pliers. Remember, it is very fragile and can be broken by you or a repairman so don't blame yourself if this happens. The mechanism is mostly pushed upwards very hard to keep it in place. Check to be sure it hasn't started to come loose.

Jul 24, 2015 | Sewing Machines

1 Answer

Sewing makes huge loops on the bottom of the cloth

The loops on the bottom mean there's very little tension on the top thread.

Back to the loopies.... Somewhere on your machine, there's a tension mechanism. On older machines, it's circular and has (usually) a numbered dial. On newer machines, it may just appear as a slot with a dial someplace with numbers 0-9 on it. In either case, the thread has to go between two metal disks, which are the tension elements. In order to get the thread in properly, you must raise the presser foot, which opens the disks. Then you can "floss" the thread in. Not raising the presser foot during threading is, in my experience, the most common cause of bottom loopies.

Other common causes of loopies:
--Trying to sew with the presser foot in the raised position (this usually happens when you're brand new to sewing or you're trying to sew something thick that just barely fits under the presser foot -- and you forget to lower the presser foot after you've put the fabric under.

--Changing the setting on the upper tension dial. 4 to maybe 5 should give you proper tension for most types of sewing. Sometimes (often helpful, knob-twiddling family members) reset it to a much lower number.

--Cruddlies in the tension -- impacted lint, a bit of broken thread, rust, This is usually curable by taking a fold of much-washed cotton muslin (the hem of a pillowcase or a bandanna is great for this), moistening it with rubbing alcohol, and flossing the tension with it. If you get rust out, you'll need a replacement tension (they're not all that expensive, mostly). In some cases, the machine was abused by running something like #69 upholstery nylon thread through it (it's too heavy for most home machines) and the disks are damaged and need replacement.

--The thread is too heavy for the size of needle. This happens when you're trying to run something like topstitching thread with a small sized needle. The thread doesn't sit down in the long groove of the needle properly, and so lacks tension.

Jul 08, 2012 | Brother PC-420

1 Answer

My juki serger keeps getting stuck in the needle down position even without thread! Something is keeping it down?

it sounds like the machine needs to be checked at a sewing
machine shop to see what the problem is for sure

May 30, 2012 | Sewing Machines

1 Answer

I was trying to sew fleece and the machine started jamming and I cleaned out the bobbin casing and also changed the needle and it still jams.

correct needle insertion is mandatory for the proper use of the sewing machine. Raise the needle bar to the highest position, then loosen the clamp screw to remove the old needle. place the new needle in the clamp with the flat side of the needle facing the back of the machine. or if your using a round needle the groove in the needle should face away from the shaft.push the needle all the way up to thestop or as far as it will go & then tighten the screw

also if the thread comes off the thread take up lever it will cause the machine to jam up-i've had that happen more times than I can count

also clean under the needle plate for lint

Sep 11, 2011 | Kenmore 19233 Computerized Sewing Machine

1 Answer

My machine is about 20 years old but in very good condition, i have never had trouble with tension untill about a month ago, but now i cant seem to rectify it i have broken a few needles trying to sort it,...

It sounds to me like something may have been accidently changed. Double check bobbin is clean and in correct position. Also see if there is a thread caught in one of the tension guides, by pulling a thread carefully through the machine towards the needle.
Rather than breaking needles, test the tension by putting foot down and pulling on thread by hand , if its too easy to pull through something is causing the tension to be too loose

Sep 14, 2010 | Riccar R1570 Mechanical Sewing Machine

2 Answers


When you activated the threader, the needle was down and the threader came off or broke.

If it is not broken, you may be able to push it back into place.

Turn off the power and tip the machine back on some towels so it does not slip and with a flash light check the area where it fits and see if you can get it back into position.

If not, will have to thread the needle the old fashion way.

Check with your Brother dealer to see if they can look at the machine while you wait.

They may be able to get it back together or they will have to replace the threader.

It is possible they will have one in stock, or they may have to order it.

May 01, 2010 | Brother CS-8060 Computerized Sewing...

1 Answer

Brother 8500D sewing/emb machine - upper thread stops feeding

If the thread is hanging up at the spool - this could be the way it was manufactured, a nick in the spool end or the thread is unwinding too fast, puddling and wrapping around the spool pin.

Keep the bobbin case and surrounding area clean and free of thread tangles and snips. Thread tangles in this area can cause the machine to stop.

When the presser foot is down on any sewing machine, the tension closes and you cannot manually pull the thread through.

Sulky and C & C black tends to fray more than other brands of thread.

If the problem continues, the machine will need to be serviced by a professional.

Feb 24, 2010 | Brother Sewing Machines

3 Answers

My auto thread component is not egaging the thread down to the needle.

Need more information. Is the auto thread component going down to the needle? Is
it missing the needle hole? If this is the problem, make sure that the needle position is in the correct position by pushing the needle position button. This will bring the needle to correct height for the thread to be inserted. I had a problem similar and it was because the needle was not in the correct position. When using the thread insertion press it slowly and watch to see where the insertion part is going.

Oct 29, 2009 | Brother CS-8150 Computerized Sewing...

1 Answer


Hi - I'm sorry you have been waiting for an answer to your problem. Can you tell me whether this was first time you used the cartrige, or has it been working up until now? Unfortunately, the cartridges tend to break fairly easily.
To determine whether your cartridge is broken, take out the thread and thread it again. The cartridge won't lock-in unless your presser foot is up and your needle is raised to its hightest position (needle threaders are designed to prevent damage, so they often won't work if the parts of your machine are not positioned properly for threading).  
If the cartidge still won't engage, check the page in your manual that describes the parts that came with your machine - you should see a picture of a spool pin. Although the spool pin is designed to accommodate spools of thread that don't fit in your cartrige, you can use the spool pin all the time. Your manual describes how to install the spool pin.
Fortunately, you can purchase spool pins and replacement cartridges from several online sources, including eBay, and some Babylock Dealers sell them (the Babylock and Brother cartidges are interchangeable). I have the same machine, and I always keep an extra cartridge around. I can thread the extra spool while the other is sewing. When the machine stops for a color change, I just insert the extra cartridge with the next color, then thread up the empty cartridge for the next color. Speeds up your embroidery alot. 
On Google, type in Brother Thread Cassette - you'll get lots of hits, and you should be able to find a cartridge for about $10.00.
If you have and other readers have time to rate my answer (good or bad), your rating helps me determine whether I understand your problem.
If you have more details about your problem or have additional questions, please feel free to comment. I can send you the instructions for threading the cartridge and installing the spool pin if your manual is missing. Just submit a comment - and I'll help anyway I can.
Cheers, Ginny

Jan 18, 2009 | Brother Disney PE-400D Computerized Sewing...

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