Question about Pool & Spa
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Posted on Jan 02, 2017
Contact Balboa's Customer support department directly at 800-645-3201, follow the prompts to customer tech support (or press 0 and ask for customer support). You will need to be at the spa, control panel open and ready to read off the chip number, and you will need to be proficient with a test meter (AC voltage). The SN error is related to a bad sensor(s), but can also indicate a failed board. An incorrect sensor set will also create this problem, so confirm you used the exact or compatible replacement. If the SN code issue is no longer a problem, but the spa is still not heating, look and see if the heater led is on. If it is, you likely have some burned relays on the board, which can be replaced cheaper than replacing the board. If you need more help, email me at firstname.lastname@example.org
Posted on Aug 30, 2010
Check for a bad heater controller board or burnt wire connection going to the heater. You can check for voltage across the white and black leads going to the heater from the heater controller board (upper left corner of the black control box
Posted on Apr 14, 2010
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