I have 4 x 6 label paper in my LP 2844, and the labels START at the precise position and FULLY print the label. However, the lable does not advance all the way to the tear-off point. (stopping short by about 1/4").
I am having to push the green button once and the label then feeds the rest of the way to the exact spot.
What printer / driver setting might I need to change to force the label to print and then stop exactly at the tear-off position?
Would great appreciate a solution to this!
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Re: label not advancing to tear-off perforation
Try this to have the printer auto-sense the size of the labels: 1. Make sure that printer power is off. 2. Press and hold the feed button. 3. Turn printer power on. 4. When the status light blinks, release the feed button. 5. The printer advances the media to measure and verify the length of individual labels or tags. The printer then prints a status summary and remains in diagnostic dump mode. 6. To begin normal operation, tap the feed button. The printer prints "out of DUMP" and advances a label.
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Hi An Lp printer is a direct thermal printer.
That means that if you rub the label with your nail, you should see a dark scratch.
If you place a flame under the paper it should darken.
The head heat the paper at the positions where printing is performed
1 Check that your label size definition is correct, measure your label height in mm and check that your printer driver settings match.
2 Perform a calibration. How?? when printer is on labels loaded and green light, hold feed key and wait for 2 blinks then release feed key. (If you release it after 1 flash you will print a configuration label)
3 If you are using Zebra Designer, download latest version of Zdesigner V2. Install latest printer driver V2.63. This driver & Zdesigner allows you to calibrate the printer directly from within Zdesigner. Go to File/Printer settings/ advanced options and click calibrate at bottom of page. when printer calibrates then tick the box USE PRINTER SETTINGS and printer will now work properly.
When the last label printed is still under the printhead, that means the printer is in "rewind mode". There should be an option for "tear off" mode in the printer driver. This is the mode that pushes the last label printed out to the tear bar. The printer will then "backfeed" when printing the next label. Peel off mode is used if you want to print a label and have it "peeled" off the liner so that you can just pick up the label off the liner and apply it. That takes the rewind option to be installed.
Watch out though, if you are using a label software package, there might be a setting in the label format setup for "tear off" which usually overrides the settings in the printer.
sounds like you have the printer driver set to the wrong paper size
unfortunately some of these drivers disregard the settings you do in windows and so you need to set it twice , once in the windows printer dialog and second in the configuration wizard of the driver
Compare the 2 rolls, Pay close attention to the position ans size of the black mark. The black mark sensor in the zebra 2844 is not (where you would expect it to be) in the centre of the label. It is about 10mm to the right,
Try calibrating the printer to your labels.
Check my other solutions to see how to perform a manual calibration.
It sounds like they may need to set their "Q" values for the labels they are using. If that isn't it, we may need more info - are they using Zebra brand or custom labels?
To start with, I would ask them to try adding these "Q" value commands:
If that doesn't work, then maybe they can provide the other info mentioned above so we can understand the problem better.
If the printer is printing nothing but blanks, try another roll of labels.
If the printer is printing blanks in between labels, it probably needs to be gap sensed. You can do this by: 1. turn the printer off. 2. hold the feed button down and then power the printer back on while still holding the feed button down. 3. release the feed button when the light flashes. 4. the printer will then regap itself 5. when the regapping is done, press the feed button once. It will print on the label that it is 'out of dump' 6. the printer should then be ready to go.
It sounds like it needs to be re gapped. Try this: 1. Make sure that printer power is off. 2. Press and hold the feed button. 3. Turn printer power on. 4. When the status light blinks, release the feed button. 5. The printer advances the media to measure and verify the length of individual labels or tags. The printer then prints a status summary and remains in diagnostic dump mode. 6. To begin normal operation, tap the feed button. The printer prints "out of DUMP" and advances a label.