Press: Batch then select Host. When you see Close Batch, scroll down to Force Totals and press Enter
This is most likely cause by a crupt transaction or a transaction that is not aloud stuck inside the terminal. Once you batch out contact your processing comapnyask them if they see you current batch you jut settled. If so they will need to clear the the terminal and up the batch number. Just make sure all of your sale are settled with your processign comapny before you go ahead and clear the terminal.
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Have you tried to batch out multiple times?
What that means is that there was some sort of communication error in the machine. In my case, a credit card payment went through to the merchant services but not through my machine. The balances did not match. Call the customer service number on your machine and they will fix it within a minute!
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