Question about Computers & Internet
These are just wild guesses:
1. Make sure the driver package is not corrupted, try downloading the latest version again from HP's site.
2. Make sure the server is updated to SP4.
3. Try stopping & starting the Print Spooler service first.
4. Make sure an older version is not installed. If yes, delete the queue(s) & remove the existing driver. Open the Printers folder & click "File / Server Properties / Drivers Tab / select the driver / Remove".
Posted on Sep 13, 2010
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Posted on Jan 02, 2017
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