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I have a new HP Printer and I am unable to install the drivers and use it. Please help me

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These are just wild guesses:

1. Make sure the driver package is not corrupted, try downloading the latest version again from HP's site.

2. Make sure the server is updated to SP4.

3. Try stopping & starting the Print Spooler service first.

4. Make sure an older version is not installed. If yes, delete the queue(s) & remove the existing driver. Open the Printers folder & click "File / Server Properties / Drivers Tab / select the driver / Remove".

Posted on Sep 13, 2010

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