Question about Philips Senseo HD-7810 Coffee Maker

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Senseo stuck after using coffee pods that have "milk" built in....5 days later

Comment by pavedwave, posted on May 12, 2008I have the same problem, but ONLY when using the Senseo pods that have the milk built into the pod, such as Cappucino. These have often not allowed the water to come through the pod, then the top of the unit is glued shut, and only waiting for half to a full day would allow it to open up.

THIS time however, it's gone for a full three days, and the top is still not coming loose. Maybe the milk-pod type pods are acting like a Crazy-Glue??

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  • valeriesta Jun 18, 2008

    Used a cream pad in the Senseo a new gadget to put under the coffee pod
    and fill with cream. This is almost 24 hours and still stuck. Have tried a blow
    dryer on cool to dry the front of the pod holder area and have removed the
    water reservoir. Have also tried a very firm small rubber scraper to force in
    and break the seal still no luck.


  • machamlet2 Sep 01, 2008

    Yes, me too. My senseo has been working rain or shine for over 4 years now and today the lid has shut. No creamer pod problem, just the regular coffee pod. The light goes on, the unit heats, and then it makes some little gurglings and that is it. I tried to look for a way into the unit to unlatch the lid, but to no avail.

  • Anonymous Sep 14, 2008

    the philiips senseo cover remains stuck shut, where the cover unlatch mechanism will not unlock cover to remove coffee filter. This same problem happened before, and I forgot how to get cover unlatched, and water path unblocked . Know of similar problem and people discarded coffee makers I like the brewed coffee and not willing to toss yet .

  • deeandboys91 Jan 22, 2009

    I had the same problem. The vacuum seal has some coffee grounds or is too full. I unplugged the coffee maker. Then I pressed down on the cover while lifting up at the same time. It opened for me. Hopefully this will help you. The web site says just to wait 24 hr. with it unplugged.

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I had the same problem. I waited for a while as the instruction says but didn't open. But, I got it open!!! by turning and slightly pulling a small plug behind the water tank on the backside. (remove the water tank then you'll see the little plug. see attached photos) I think it will let air in and vacuum seal get released. After it opened, I gently turned the plug back and push it in as it was. Now, it is running perfectly again. I just had a great coffee. :-)
senseo stuck after using coffee pods that have 562b78da-5cdf-43fe-afb9-546e2ba78530.jpg

Posted on Nov 24, 2013

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I had the same problem. The vacuum seal on the machine won't release because it has coffee grounds in it or it is too full of coffee. I pushed down on the lid and pulled up at the same time and it opened for me. Hopefully this will help you. The web site says to unplug it and wait 24 hours.

Posted on Jan 22, 2009

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1 Answer

Why wont lid on my phillips senseo hd7863 close when the pod is in the holder ?


Maybe you inserted the pod with the wrong side up or you used a 2-cup pod in a single cup holder. If the clamping spring isn't working (the lid feels loose when you try to close it), that spring (that is nothing more than a straight piece of metal wire) needs to be replaced.

Jun 07, 2014 | Philips Senseo HD-7810 Coffee Maker

1 Answer

Need a descaler


instractions are from manual HD7810/00

Use the correct descaling agent
Only citric acid-based descalers are suitable for descaling the SENSEO
machine. This
type of descaler descales the machine without damaging it. For the correct amount,
see under 'Descaling procedure' below. Each descaling mixture can be used only once.
After use, the descaling mixture is no longer active.
We advise you to use the special SENSEO
Descaler (HD7012/HD7011/HD7006).
Read the instructions on the package of the descaling agent.
Never use a descaling agent based on mineral acids such as sulphuric acid,
hydrochloric acid, sulphamic acid and acetic acid (e.g. vinegar). These descaling
agents may damage your SENSEO

coffee machine.
Descaling procedure
1 Mix 50 grams of citric acid with 1 litre of water in a measuring jug. Stir until
the powder is completely dissolved.
2 Fill the water reservoir up to the MAX indication with the descaler mixture.
Then put the water reservoir back into the coffee machine. (Fig. 3)
Note: Not all SENSEO
machine types have a water reservoir with a capacity of
1 litre. If you have a SENSEO

machine with a smaller water reservoir, repeat steps
2 to 6 with the remainder of the mixture without filling the water reservoir up to
the MAX indication.
3 Press on/off button 3. (Fig. 10)
The machine is ready for use when the indicator light lights up continuously.
4 Place the 1-cup holder h with a used coffee pod in it in the coffee machine.
Close the lid and make sure it is properly locked.
Note: Always put a used coffee pod in the pod holder when you descale the
machine. This pod serves as a 'filter' to prevent the sieve or hole in the pod holder
from getting clogged with scale residue.
5 Put a bowl with a capacity of at least 1500ml under the spout to collect the
descaling mixture (Fig. 8).
6 Press the 2-cup button hhand let the machine operate. Repeat this until
the water reservoir is empty. (Fig. 25)
Never interrupt the descaling process!
7 Repeat steps 1 to 6. Replace the used pod with another used pod to filter out
the scale residue.
Note: To descale properly, you have to use 2 litres of descaling mixture.
Never descale the SENSEO
coffee machine with the lid open. Make sure the lid is
properly locked.
8 Rinse the water reservoir with tap water. Fill the water reservoir up to the
MAX indication with tap water and repeat steps 3 to 6.
Note: Do not refill the water reservoir with used hot water or the used descaling
mixture.
9 Fill the water reservoir with fresh tap water up to the MAX indication again
and repeat steps 3 to 6 once more.
Note: Always rinse the machine by letting it empty two full water reservoirs.
10 Remove the used pad and clean the pod holder after descaling to prevent the
sieve or hole in the centre from getting clogged.

Mar 30, 2014 | Philips Senseo HD-7810 Coffee Maker

1 Answer

My senseo coffeemaker has stopped pumping hot water through the coffee pods. What do I do to fix it?


When was the last time you clean it with vinegar? Run vinegar through it and you will see hard water scales that were built on the heater. Coffee makers should be clean out every month then with 2 rinse cycles after that.

Jan 24, 2010 | Philips Senseo HD-7810 Coffee Maker

1 Answer

Philips senseo coffee is watery


It may be the pod holder,there is a seal under the black disc at the bottom of the holder,the water will bypass the coffee under pressure,travel to the outside of the pod holder and exit the centre where the filter mesh is,if there is no foam also this is a sure sign,fill the empty pod holder with water and see how quick the water drips,I had this same issue and bought a new pod holder and compared,should be no more than 1 drop a second,you can knock the plastic out and re seat the O ring or buy a new holder,hope this is of use to you

Dec 27, 2009 | Philips Senseo HD-7810 Coffee Maker

1 Answer

My philips senseo new generation won't open I suspect a vacuum-problem but don't know how to solve this can you advise me?


Eureka! I have solved this problem.
Disconnect your Senseo from the power. Take it to the sink. Hold it upside down and put hot water in the coffee outled. In less than 30 seconds the senseo will open.

The problem with Senseo is that - especially with coffee holders for 2 cups and chocolate - after making the coffee, the pod holder and the pod cool down. This creates an underpressure, that prevents you opening the Senseo. Hot water will increase the pressure and then you can open the senseo very soon.

This solution was found in despair after struggling with all the complex tool involving (knives, pumps, etc.)

Let me know if it works for you

Hans Beers (hansbeers@zonnet.nl).

Mar 26, 2009 | Philips Coffee Makers & Espresso Machines

4 Answers

Lid is stuck shut on my senseo


I just had this same problem. The seal is stuck and might have coffee jammed in it. I unplugged it. Then I pushed down on the lid and pulled up at the same time. It opened for me. I hope this helps.

Dec 08, 2008 | Philips Senseo HD7832 Coffee Maker

2 Answers

Senseo machine has started producing very weak coffee


I don't know if you've tried this, but it works like gangbusters for me. I use non-senseo pods with the 2-pod holder, and they're too big for the 1-pod holder but not quite big enough for the 2-pod one.

I would frequently end up with a lousy, weak cup of coffee, and after a little investigation I deduced that water was flowing into the pod holder and AROUND the pod, without going THROUGH the pod directly. The name-brand senseo pods fit perfectly, and always produce a strong cup, even if I don't like their coffee, and it's because there's such a tight seal between where water flows in and where it flows out.

Simple solution: Put your pod in with the flat part facing up, and the bulgy part facing down. Press it down hard into the 2-cup holder. Run a little HOT tap water, and lightly wet the surface of the pod--not so much water that the pod starts floating in the holder, but enough to get it soggy. Then make your cup of coffee. The water will flow through the pod first, and kind of like siphoning gas through a hose, once it's started going through the pod it won't stop. Instant awesome cup.

Oct 24, 2008 | Philips Senseo HD-7810 Coffee Maker

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