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Control knobs on miele gas hob model km391g keep cracking and need replacing every couple of years

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Hi it could be a blocked gas injector under the gas burner or possibly the control valve for that ring isn't working

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Call your gas company again. What you don't want is an explosion! PDQ!!!

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I would check the incoming power. If you have the proper voltage, then your electronic module is the problem and would need to be replaced, or the hob is dirty where the control panel is and needs to be cleaned because it's not sensing that its being touched.

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All the knobs have cracked stems. I need replacement parts.


My knobs did the same _ if you want to avoid expensive replacements (mine were going to be $125) get some small good quality zap straps and tighten 2-3 around the stem. For added strength you could add some apoxy but i found it was not necessary. Good Luck!

Aug 06, 2011 | Miele 36 in. KM342 Gas Cooktop

1 Answer

Miele KM 342 - I have burner - will ignite when knob pushed in but once release knob flame goes out


Hi dear.According to you're explanation,there is flame failure safety device in each hob.Please check the hob,there is one ignition plug & one prob next to each other.Please clean them up with hard brush to get rid of the cleaning chemicals(Like: CIF)residue.It's a sensitive prob becareful when you do this.Please make sure it sees the flame.As long as it feels the heat it'll let hob to run.If that's not work,you may need to change it.Please do this if you know what you're doing,other wise call service department.I hope that helps.Thanks.

Aug 07, 2010 | Miele 36 in. KM342 Gas Cooktop

1 Answer

The electonic part need to be changed, I WOULD LIKE TO KNOW IF IT IS POSSIBLE AND HOW MUCH WILL COST?


its very expensive...much better to but a new one...ceramic hob with knob control not the touch control...

Jan 17, 2010 | Miele 30 in. KM443 Electric Cooktop

1 Answer

Miele gas cooktop flame shuts off after lighting. If I keep the button down longer to allow more gas to flow to the burner it will stay on.


I had similar problem.Solved by Miele tech by placing rice grain sized wad of paper towel inside knob so it sits slightly higher on the valve shaft.

Oct 05, 2009 | Miele 35 in. KM391G Gas Cooktop

1 Answer

Miele KM 320 G gas cooktop ignitor


I had a similar problem and discovered that the control knob had fried itself, most likely due to liquid penetration down the shaft of the control knob and into the control knob electronics. Inside is a printed circuit board with resistor, diode and a rheostat. The surface of the board was charred beyond repair.
To trouble shoot the problem, open the cook top and hook the burner in question to one of the known good control knobs. If it ignites, then it is the control knob electronics. If it doesn’t, then there is something wrong with the igniter.
Note: The 2-zone Wok Burner had a different control knob that the other burners.
To open the cook top, do NOT loosen any of the Phillips screws on the sides. Here are the instructions from the user manual:
Disassembly
Shut off gas supply, disconnect the manifold pipe, disconnect the electrical power. Remove pan supports, burner heads and burner rings. Remove control knobs.
In the event that the hob is built in, undo the bracket clamps underneath the work surface. Lift the hob on to the work surface. Unscrew the venturis on the high-speed and super high-speed burners using a 20 mm wrench. Lift and remove the burner rings and burner base plates. Disconnect the wires from the ignition plugs. Keep the wire from dropping into the undertray by inserting it in one of the slots in the burner supports.
Remove the three screws securing the dual ring wok burner. Remove the wok burner base plate. Lift the ceramic tray from the hob.
Note: Each regulator shaft is equipped with a black ring. This ring may cling to the rubber seal in the ceramic tray. Check and remove the rings from the rubber seals.
To order parts, call 1-800-245-8215, 8:30 AM to 5:00 PM EST

Mar 04, 2009 | Miele 35 in. KM326G Gas Cooktop

1 Answer

No gas to hobs


use mactches for ur gas burner if the ignition not really work.put all gas in off position b4 cleaning by using a vacium in the place of the control knob,turn off the power b4 try to clean,tnx

Nov 24, 2008 | Dacor Preference SGM466 Gas Cooktop

1 Answer

Miele KM443. Elements switching on and off every 5 to 7 seconds.


as far i know it is normal if u put at high control after a sec,the sencor control is turn off then a sec again it open coz of the sensor, design the sensor for not overheating the hob.it is normal try to position the control in in not a max position.or the pot u use is exactly in the circle or bigger dont put a small one in the bigger hole of ur elctric hob.tnx

Nov 23, 2008 | Miele 30 in. KM443 Electric Cooktop

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