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My daughter is a US consular officer in the Hyderabad, India, consulate. She purchased a Reebok Spacesaver RL Elliptical Machine and took it with her to India. Recently, she wrote me and asked if I could help her with a problem. She has had an Indian electrician look at the machine, but he has no idea of how to fix it. This is what she told me, "The elliptical machine was never plugged in to the wrong electrical supply, to my knowledge. It just stopped working one day. I suspect that there was a surge and since it was not on a surge protector, it just died. Like the treadmill, it worked for a little while, and then it just stopped working." I am going to visit her in November and could take replacement parts to her. Could you please give me your best guess at what might need to be repaired/replaced. I am reasonably adept at making "pull and replace" type repairs. I await your response at drtee3@mac.com

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  • drtee368 Sep 12, 2010

    I am having a problem with an elliptical machine, but your header says problem with shavers. Is your response about shavers or elliptical machines?

    drtee3

  • drtee368 Sep 12, 2010

    I assume you are aware that India operates on 240 volts. I forgot to mention it. Would this not also be a factor?

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See you dont have to wait that long you can ask you daughter to contact the authorized Reebok dealer in hyderabad where she can get the problem fixed.

For your refrence you can give her this address:

H.No:9-255, Near Saibaba Temple, Moti Nagar, Hyderabad - 500018
Call - +(91)-40-67118624.
=
6-3-1090/A/24, Opp Shell Petroleum, Raj Bhavan Rd, Somajiguda, Hyderabad - 500082
Call- +(91)-40-66049673


However As per your discription it may be the main borad may need a replacement.

Posted on Sep 12, 2010

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Hi.

Tell your daughter to ask the electrician to test voltage to the main controller board, that is the control panel assembly, the part with the display.

If there is low DC voltage getting in, then the control assembly must be replaced. If there is no voltage, replace power adapter or power cord. The power cord may be tested reading Ohms between the terminal and contact to power supply. To get parts call the number on the user manual. You can also get parts calling 1-800-999-3756.

If you repute this solution helpful, then please do not forget to accept the solution.

Regards.

Ginko.

Posted on Sep 12, 2010

  • Ginko
    Ginko Sep 12, 2010

    Hi drtee3.

    Shavers was only the product that you chose using the semi-automatic form from the system.

    I was aware tat the problem is on Reebok Spacesaver RL Elliptical. I don't think shavers have a control panel by the way.

    If there is voltage to control panel, but panel does not start, then problem is panel. If there is no volts, then problem is the power supply or the power cord.

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