Question about Frigidaire FRS3R5EMB Side by Side Refrigerator

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Side by Side refridgerator loud pop noise.

Hi, I recently got an older, but nice, Frididaire side by side fridge. The doors had to be removed to get it inside, so I really don't know if this problem was occuring before I re-assembled it at my home.
What it is: When fridge side door is opened, at about 1/3 wide usually, there is a loud POP noise that occurs. Happens again when the door is closed. It is annoying, and i've tried a few things, and researched some other ideas on the web, but so far I can't pin it down or know how to proceed in order to fix.
Most fixes seem to say that it is the bottom bolt attachment thing that is causing the prob, and that you just have to tighten it up. I've tried that , both top and bottom hinges, etc... appear tight, but noise is unaffected. The noise, to me, really seems to emit or come from the top side inner door area, and if ear is placed on fridge during this, the sound is awfully loud and even makes my ear ring/hurt when it pops.
Is there some kind of tube or cylander or fit-in piece that may have been missed or slipped by when I put the door on, perhaps?
There is some small amount of up and down play that you can make by physically pushing up on the door, but I assume that must be normal. There is also a small plastice piece that is on the top side of the door and is sorta part of the hinge attachment piece that fits into the door itself, it has its own little hole or whatever on the door that it fits into and the bolt or bar runs through this from the hinge to inside the door. It's not in perfect shape, lifts a little, but all efforts to brace, bang, fill area to eliminate any space, or other ideas don't seem to have an effect on this, and I really don't think this is the culprit.
Again, I've looked into some searches, and all seem to point to bottom door, and , sure, maybe it is, and the sound just occurs from the top area for whatever reason that i'm not finding.
I'm thinking that removing the whole door again maybe the option, but i'm not sure. As above, is there something to look for, something the pieces need to go through or touch or be set into as the door is put back on?
The hinge plate itself has six holes in it for bolting to top of fridge, and three bolts/screws are actually used, so the other three are for an alternate positioning of the door , I take it, but I did use the same three holes that were used previously, at least they appeared to be the same due to wear marks, etc.. And door closes great, just makes this darned noise.
There is a tiny bit of ding, crush, or tiny dent that is at the top of the door near all this, but it's very slight and to me it doesn't seem that this alone would cause this infernal loud internal-sounding popping noise.
lastly, any danger or warnings about this if it goes on ?

finally, thanks to any and all that might have an opinion or an option to try on this, my fam is quite annoyed by this little detail, and it comes up frequently in conversation. Granted, compared to many other things and possibilities in life, this is a trivial matter, but nonetheless, please help us get rid of this ugly sound noise.
thanks very very much for your consideration and offers and words of help, they are greatly appreciated.

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  • hazenworld May 14, 2008

    it's a FRS22WNB Frididaire Side by Side,

    the model number didn't seem to come out on my post even though I thought I did that correctly.

    thanks again,


  • hazenworld May 14, 2008

    sorry, again, must ad more info.

    the little dent, smooshed area at the top of the door, on the top side, is very very small and slight and seem, as said, to be no part of this.

    but, to be clear about the TOP HINGE THING, I am now recalling that the top hinge came attached completely, needing only to be bolted on the top of door. So it was never actually out of its slot in the door, and all I had to do was bolt it in. The bottom "L" shaped like bolt on thing was de-tached and I bolted/screwed that on to the door itself and the bottom of the fridge, and this is where the long bolt slips into the L hinge thingy as far as I remember.

    another sidebar question:

    what might the little metal protruding pieces be on both sides that are screwed/bolted into the bottom edge of door just in front of the bolt/L piece attachment area? they are about 2" long and just sit there, running horizontally along the front bottom edges of the doors

    Sorry to be so wordy, just trying to be thorough as possibly in hopes of finding a kind, deep thinking, repair-minded soul out there who may have some ideas or answers.... thanks,


  • hazenworld May 14, 2008

    hi, again, one more thing.........

    I called the fridgidaire number on this site, and they tried to be helpful. They seemed to feel that it was only a matter of applying some food grade silicone spray to the bottom hinge. Sounds too simple, BUT I thought I should mention this. They offer it as a ''repair kit' for this door noise problem, apparently regardless of how old or new my side by side may be.

    Anyway for reference, the part numbers are:

    5304435990 aka NC 408403

    Food Grade Silicone Lubricant 10oz spray

    it's a little costly, 15.00 plus shipping. Wouldn't this be available locally almost anywhere? How 'bout wd-4O, would it offer as a replacement or test? Any opinions or experience with either actually stopping a loud door noise?

    thanks once again,

    -anguished chaz in oregon with a popping door and ear....

  • hazenworld May 15, 2008


    tried some WD40, top and bottom, no difference noted at all.


  • hazenworld May 16, 2008

    Thanks for your response to my side by side door prob. I'm sorry, but i'm a bit dense or lost. What is a cam exactly? If it is an actual piece, then perhaps I never got it when I picked up this fridge, maybe the guy forgot to give it to me. All I got for the bottom was the L bracket and the screws/bolts, don't think any other piece was there.
    Could it be there and I just put the door on wrong? Can I get the CAM if I order it someplace? What does it look like?
    It's not like the white plastic piece that the bolt on the top of both door runs through, is it. Then that plastic piece kinda sets into another small hole up on the top side. I assume it's not, but I am most curious as to what the CAM looks like and if it is commonly available.
    thanks so much, I'm beginning to think that I know what's wrong here, and I have you to thank.

  • hazenworld May 16, 2008


    I did run across something called a BEARING - HINGE. It's a pretty cheap little plastic cone like shaped piece that apparently slips into the lower door hole or over the bolt thingy that goes into or on the L bracket?
    Is this the culprit?

    Only other missing thing is a lower washer , i think.

    If I get the right one, is it likely to make noise go away?
    thanks so much, I am really looking forward to your reply or opinion.
    thanks, thanks, and more thanks.

  • hazenworld May 16, 2008


    HI, i ALSO don't get what it means that "one cam attaches to the door and one attaches to the hinge" and ''they should mesh together smoothly." I just have that L bracket thingy, what attaches to the the door, and/or where? There are two cams or whatever they are called? OR do you mean that both styles are available for certain fridges, and mine uses one of these and meshing refers to the fit of the door and the one cam/bearing thingy?

    I am confused, i'm to me like I'm 4, thanks.

    And I do mean thanks, I feel a result brewing, and I hope it will work and it's not too late.


  • hazenworld May 17, 2008

    hi, no pics are visible. help please.


  • Anonymous May 13, 2009

    I have this popping noise on my fridge, but although it does have anoying properties I have to say I think it is probably normal. Yes an unfortunate side effect of the door close assist mechanism. notice that the pop always occurs at the same position in the closing at which point a noticable closing force is exerted by the mechanism. This phenomenon repeats when opening.



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Lower door cam is probably damaged. That is where your noise is coming from. either it was never reinstalled after the doors were removed or it was broken or damaged when the doors were removed. One cam attaches to the door and one attaches to the hinge. they should mesh together smoothly. if they don't. Bang Clank, Very Noisy.

Thank you, Hope this helps you out.

Posted on May 15, 2008

  • Bill Newberry
    Bill Newberry May 17, 2008

    Here you go,

    Let me know if you have problems seeing these.




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