Question about 2wire 2700HG-B Router (2700HGB)

2 Answers

ISP problem with 2wire 2700HG-B

I bought the 2wire 2nd-hand thinking it would solve my problems with the Broadxent 8012-V modem supplied by my ATT DSL service and my Apple Airport Express router. I can connect to one computer using an ethernet cable, but if I switch to wireless it immediately sends me to SBCglobal for registration via my Safari browser. I'm not a customer of SBCglobal, but of ATT/covad. Can the 2wire be reconfigured to work wirelessly? ATT tech support is no help.

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2 Answers

Actually, a 2wire tech support guy (480) 567-7021 helped me set up my network in ten minutes after my ISP, AT&T/Covad in India, couldn't. I did essentially what the previous poster suggested, but had to get to the right tech support to learn how. AT&T/Bellsouth and AT&T/Covad are two branches of the same conglomerate that evidently don't talk to each other. 
 

Posted on May 24, 2008

When I purchased the same router on Amazon I did my best to set it up on my own, but you need the correct IP information you can only get from your customer support at AT&T. I'm using this router with an old Airport card in an 2003 iBook and a 2007 iMac (built in Airport express card). The set-up was all done wirelessly, with bellsouth (AT&T) customer service instructing me over the phone, the process took about 15 minutes.
My suggestion is to call AT&T and speak with someone who knows what their doing, and they do use the SBC global page to set up the unit, starting with http://192.168.1.254/ for the system summary, from there you can set up your password etc...

Posted on May 24, 2008

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