Question about KitchenAid Architect Series KEMC308KSS Electric Double Oven

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Kitchenaid Microwave torsion spring replacement

I replaced the torsion springs in the microwave door, and it is still loose and has no tension. What did I do wrong?

Model # KEMC378KSS0

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  • InTheTrees May 18, 2008

    I have a broken door spring, as well. Can you give me the part number of the spring that you replaced? This will be the second time we have had to replace this. But, it is no longer under warranty so we will have to fix ourselves.

  • almonsivais Jan 26, 2009

    I have a torsion spring part number but now I need instructions on how to replace the torsion spring, thanks for any help.

  • Assistancepl Feb 18, 2009

    My model nember is slightly different (KEMC308KMO) but I belive I have the same product. Based on my assessment I belive the torsion spring has snapped. I was standing there when I heard the sound and now the microwave door falls open uncontrollably after you pull it open slightly. From your experience am I on the right track? If so I believe I can locate the part through Whirlpool or Sears but I am looking for some direction on how to replace it. Any assistance would be greatly appreciated.



    Thanks,

    Chris

  • Greenius May 05, 2009

    Model# KEMC308KSS0 - my door does the same thing, falls with all its weight. i had a sears tech guy come out and he replaced the plastic door 4450946 and both the left torsion spring 4451009 and right one and it still doesn't work. There is no tension or spring working at all. Did he put in the wrong spring/tension bars? or not fix the spring at all? All he took apart was the door which was easy to do, do you have to take apart the microwave compartment cover to get the spring to work? What gives??? He swore it was fixed but its not...

  • Greenius May 05, 2009


    Model# KEMC308KSS0 - my door does the same thing, falls with all its weight. i had a sears tech guy come out and he replaced the plastic door 4450946 and both the left torsion spring 4451009 and right one and it still doesn't work. There is no tension or spring working at all. Did he put in the wrong spring/tension bars? or not fix the spring at all? All he took apart was the door which was easy to do, do you have to take apart the microwave compartment cover to get the spring to work? What gives??? He swore it was fixed but its not...


  • Anonymous Apr 01, 2014

    broke

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I just replaced torsion spring 4452396 on my microwave. We heard a "pop" and then the door got heavy. here are a couple things I learned...THE HARD WAY!
We had the stainless steel front to the door and needed spring 4452396, not 4451008. The stainless steel door is heavier so therefore a stiffer spring. I'm not sure i could justify the 4x cost in the part...but that's just the way it is. It's a bit of a pain to repair the thing..so it's worth it to get the correct spring. You don't wan to be doing this every couple of of months!
You have to remove the front panel of the door to access the springs. there are 2 of them...they cross each other in an "x" pattern on the lower part of the door. We had to pull the unit out a bit to get the spring in the hole for correct position. No need to remove the door etc. If you need help with this...email me.
My mistake was when I was trying to figure out how to gain access to the springs I assumed you did from the inside of the door. I removed the two black things you see on the lower right/left of the door (screw on the bottom of them) then proceeded to remove the two recessed screws on the inside top corners of the door. Well next thing i know.....CRASH! the whole front of the door fell off and shattered! Come to find out those screws and brackets on the bottom hold the face of the door on. The glass is intergrated into the color panel of the door..so it's one piece! 150.00 later and a new piece of glass/panel i learned a hard lesson.
Let me know if you need help...it's fairly easy to do now that I look back on it. dave dlacki@gmail.com

Posted on Jan 09, 2010

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Has anyone figured out how to replace the torsion springs parts 4451009 ad 4452395 Kitchen Aid Superba Microwave?

Posted on Jun 22, 2010

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Did you get the right springs for the Stainless steel door
part # 4452396 for stainless steel
part # 4452295

Posted on Nov 03, 2008

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We were told that the one part would work for the stainless steel door as well as the white. We ordered it and it worked fine. My husband was not happy with the tension of the door, but it seems OK to me.

Posted on Nov 04, 2008

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