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Our xbox won't pick up the disc. It keeps saying "open tray" when we put the game in, what do we do?

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Hi, the problem could be down to one of a couple of things the first and most commone is a dust build up on the runners inside the tray sometimes knocking on top of it would read the games for about 4 days. then knocking will stop working. if you have any warranty left then take it back and get them to fix it or replace it, if you have no warranty left then you could either pay someone to fix it or try fixing it yourself if you do it yourself goolge for xbox 360 repair guid and this will then list loads of sites that show you how to take it apart, doing this will void any warranty and can cause more problems if you get it wrong..
if after getting it cleaned or cleaning it yourself it still dont work then this points to the fact that the dvd drive is no longer working and will need replacing.

let me know how you get on or if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

Posted on Sep 12, 2010

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2 Answers

I put in a disc into my xbox 360 and i just keeps reading th disc and saying open tray, I open tray, put in disc and close tray, it reads the disk and just repeats message open tray?? Please help


You can do it yourself by opening the xbox 360 case and the dvd rom with a proper tools.. tighten with a screw (counter clock) right there!! (see the picture)

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Feb 16, 2011 | Microsoft Xbox 360 Console

1 Answer

When i put a game in my xbox 360 it says reading then open tray


I found a solution that works for me after a long period of time with this problem.

Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

This worked for me, and it was the only thing that worked for me. I had already tried hitting the console with the controller (gently), and doing the stuff Microsoft recommends etc.

If that doesn't work, you could try gently knocking the top of the Xbox with your conroller, when you put the disc in, as I've heard that works for some people.

Another thing that works for some people is taking the disc out, closing the tray, then when it goes to Open Tray, open the tray, put the disc back in and then closing the tray again.

Jun 19, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox keeps saying open tray I brought it to a guy twice and no fix everytime I put a game or movie in it it reads and says open tray


Reasons

1, the disc may be dirty
2. the mian reason for this your xbox drive cannot read the disc , because the power of the lens is gone(not completely) ,

solution:

1. keep your disc inside the drive and switch off the console, again swith on try this 2 to 3 time
2. keep the console in vertical position or little slanding position(180 dg) make sure it does not fall

3. its better to buy hatddisc and load the game inside it , so that u lens life increased

4. change the entire drive

May 08, 2010 | Microsoft Xbox 360 Console

1 Answer

Open tray comes up when loading a game?


Try tapping above the disk drive or if that doesn't work open the tray take your disc out close the tray. open the tray put ur disk back in and close the tray again.

Mar 15, 2010 | Microsoft Xbox 360 Elite Console - Black

1 Answer

The xbox 360 elites keeps on saying open tray when trying to play


1, the disc may be dirty
2. the mian reason for this your xbox drive cannot read the disc , because the power of the lens is gone(not completely) ,

solution:

1. keep your disc inside the drive and switch off the console, again swith on try this 2 to 3 time
2. keep the console in vertical position or little slanding position(180 dg) make sure it does not fall

3. its better to buy hatddisc and load the game inside it , so that u lens life increased

4. change the entire drive

Feb 09, 2010 | Microsoft Xbox 360 Console

1 Answer

Games wont play


Check if theres anything blocking the disc drive.If that doesn't work each game has a warranty.

Jun 26, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 doesn't play my games


it could be that u got **** like food in your x box360 open it up and clean it out put it back to gether and try it if this dose not work tell me at alexswierenga@yahoo.com ty

May 29, 2009 | Microsoft Xbox 360 Console

2 Answers

I put disc in the disc tray and says its reading then it just says: open tray?


wel then theres a problem wit either the game or the reader under the disc tray

Apr 14, 2009 | Microsoft Premium System for Xbox 360

3 Answers

My xbox says open tray when there is a disc in it


common xbox flaw mine does the same ,just keep opening and closeing the tray till it reads the disk,this can be very annoying .your dvd tray is probally on the way out

Feb 26, 2009 | Microsoft Xbox 360 Console

1 Answer

X Box 360 Won't even attempt to read disc


when i put a game in the xbox 360 it keeps on saying clean the disk whith a soft cloth

Aug 05, 2008 | Microsoft Xbox 360 Console

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